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IGIGI Reviews

4.5 Rating 174 Reviews
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Phone:

415-429-0883

Email:

support@igigi.com

A

Customer Service - Good

100.00%
Industry Average
Love the dress. For was perfect. Great customer service.
posted 1 year ago - Sharon Schjoth
I wanted a dress in ivory for my wedding and the IGIGI team was so accommodating and helpful. The customer service paired with the perfect dress made my day even more special. I recommend IGIGI to anyone I can. It's amazing to have a company committed to fashionable items for normal sized women!
posted 1 year ago - Anonymous
I had amazing interaction with the customer service team to ensure my dress was made exactly as it was shown and was delighted to receive it exactly as shown on my final design. Thank you so much. xx
posted 1 year ago - Helen Good
I love my dress, i used it for my wedding and it fitted perfectly. And never ever before have I eperienced such good codtumers service
posted 2 years ago - "HIldegunn Marcussen"
I ordered a dress for my son’s beach wedding. The burgundy color and lace were beautiful and the fit was perfect. I had a few questions for customer service and they were extremely helpful and accommodating. I was so nervous about Getty dress on time and it ended up coming earlier than expected. I would order from IGIGI again and would also highly recommend them. Thank you IGIGI!!
posted 3 years ago - Anonymous
The dress was made to order and absolutely gorgeous. The customer service went above and beyond. They really care. Highly highly recommend.
posted 3 years ago - Anonymous
Short version: The custom dress I ordered is PERFECT! I'm so happy! Long version: Desperate for a dress for my niece's wedding and couldn't find anything I liked in my size in navy blue anywhere. I'd heard about IGIGI but never ordered before. I called to ask a million questions, and Alysia was extremely helpful. She had me email photos of dresses I liked from other places, including my own closet, and then she suggested a dress I hadn't noticed on the website- the Francesca. It was just what I wanted, but it didn't come in navy. Alysia had them locate and special order navy lace just for me! I sent in my measurements and they made the dress I dreamed of! It arrived yesterday, about 3 weeks after I ordered it, and it's PERFECT! Alysia is amazing! Best customer service ever! Thank you!
posted 3 years ago - Bonita
The best customers service I have ever experienced! My first dress got damaged during transport, they sent me a new one with Express delivery, made sure I had it in time and free of any charge. Their dresses are beautiful and of very good quality.
posted 4 years ago - Anonymous
Fantastic service from Alysia! Organised and shipped a dress for a wedding quickly! Great fit, great fabric. Love the IGIGI dresses!
posted 4 years ago - Elise Rogers
Absolutely amazing service! Your dresses have been May absolute favourites for years and now customisation for cuts and size have made it even better!
posted 4 years ago - Elise Rogers