ihateironing Reviews

Name: ihateironing
Rating: 3.79

3.8 Rating 167 Reviews

69 %

of reviewers recommend ihateironing

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3.8

Based on 167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To start with, you pay over-priced service to make their mobile app looks good, which aims to attract new users but not to improve service. Once you actually start to use it you will find out it's complete useless, repond time is well over 12 hours in most case due to poor logistic management. They would be a lot better hire a few business managers to sort the basics out instead of programmers to cook a fansy app, but I guess good service doesn't attract new customer as fancy looking app does. The actual service is horrible, improper handling of items, poor quality and filthy improper work from time to time. Random deliver/collection miss and, worst of all, missing items are never recovered. They basically don't bother to check anything on the cloth just to cut cost and save time. Say goodbye to your favourite cufflinks and collar bones if you happen to forget to take them off because it sure won't be there when the shirts come back.”

Helpful Report

Posted 5 years ago

“Worst dry cleaner ever after using 20+ in London, designer shirts ruined due to improper handling, hundreds pounds of Items embedded stolen (silver Cuff links and collar bones) and they claim no of responsibilities. The over priced fee you are paying is to support their fancy mobile application development, not a single pound goes into actual good service. Avoid at all costs!”

Helpful Report

Posted 5 years ago

ihateironing is rated 3.8 based on 167 reviews