ihoverboard.co.uk Reviews

Name: ihoverboard.co.uk
Rating: 3.35

3.4 Rating 258 Reviews

58 %

of reviewers recommend ihoverboard.co.uk

Company Reviews

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Metrics

3.4

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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ihoverboard.co.uk 1 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son loves his new Hoverboard. It looks so cool with bright colorful LED lights. What a fabulous gift this turned out to be.”

Helpful Report

Posted 5 years ago

“I ordered from them and never received my item. Called them and sent emails, NO One replied. Their phone number is never working. DO NOT buy from this reseller, not genuine, It is a SCAM. Is that a joke? The way you respond to your clients is shameful. I sent 10 emails No ONE REPLIES! I called DHL they said the shipment NEVER LEFT Germany. After that I sent an email and asked IHoverboard to investigate with DHL but guess what, no one replied to me! After reading all the reviews I am Not the only one who got scammed. AVOID AVOID AVOID at all costs!”

Helpful Report

Posted 5 years ago

We have shipped you and signed it successfully. We said that we can help you solve this problem, but you don’t cooperate with us. The tracking No. of your order is CQ304491507DE via DHL I just check it on https://www.dhl.de/en/privatkunden.html that your order: 2019-09-19 13:59 The shipment has been successfully delivered .

Posted 5 years ago

“The item was delivered faulty. It did not work and this company expected me to pay for it to be delivered back to Germany! It didn't even switch on. I have been asking for my money back for weeks now. They will do anything not to pay you. Their money back guarantee is a loan of rubbish as are their products DO NOT BUY FROM THEM! I am still waiting for my refund.”

Helpful Report

Posted 5 years ago

“Shocking ordered two hoverboards one purple one blue received only one and it was gold fuming emailed no response tried calling nothing I want my money”

Helpful Report

Posted 5 years ago

“Hooverboard stopped working after 4 weeks, tried to call many times, no answer. I have emailed all details, please respond, can we get this replaced, as a very upset child at home.”

Helpful Report

Posted 5 years ago

“Ich habe 2 Hoverboards bestellt. Bei einem war anscheinend der Akku kaputt. Ich sollte Videos davon hinschicken (habe ich gemacht), dann sollte ich selbst den Akku tauschen, dann sollte ich das Geld für die Reparatur vorlegen.... Das wollte ich nicht. Ich habe das Gerät nachweislich an die auf dem Retourenschein angegebene Adresse zurück geschickt, aber mein Geld bekomme ich nicht zurück. Auch PayPal hilft nicht, da ich es angeblich nicht an die richtige Adresse zurück geschickt hätte.”

Helpful Report

Posted 5 years ago

“Avoid avoid avoid at all costs. They sell faulty equipment”

Helpful Report

Posted 5 years ago

“Stay away. Pure scammers sellibg faulty equipment”

Helpful Report

Posted 5 years ago

“Bought a hoverboard bundle for my nephew for his birthday. first off it late delivery. then it wasn't working properly. they sent a new battery after having to prove it to them by sending in videos. new battery didn't work properly either. they offered £30 to get it fixed somewhere locally. what a joke. they said if we want full refund I have to send it back to China. wtf. stay away from these gangsters. they are nothing but scamming con artists”

Helpful Report

Posted 5 years ago

“If I could give no stars I would, shambolic company, sub standard faulty goods, customer service atrocious. Stay clear!!! Item didn't work, replacement didn't work, still trying to obtain refund.”

Helpful Report

Posted 5 years ago

“I order one for my son to big so I order a smaller one and was told I had to pay for the return to Germany or to sell it to friends . If you find that you no longer want or need a particular product, we have a 14-day money back guarantee, ( Since receiving goods ) and 1 year repair service for consumer. For more than 14 days, the customer needs to pay for after-sales repair postage and replacement postage by consumer”

Helpful Report

Posted 5 years ago

“My daughter ordered a hover board with money she got for her 11th birthday last August. It was faulty and they sent us a new recharger. It's still not working and they will not take it back. We sent them videos to show that it is faulty and they are now sending a battery which we will have to install with no guarantee it will work and no guarantee they will take it back as they say it's too expensive to ship back. Totall disgrace. Never ever again will I use this site. Totally unsatisfactory after sales service. Mary, Ireland”

Helpful Report

Posted 5 years ago

“Fake fake fake !!!! Its a scam dont buy anything”

Helpful Report

Posted 5 years ago

“Dont even bother people it's fake even if u pay thru paypal it's a scam the have ruined my sons Birthday horrible customer service 👎👎👎👎👎👎😠😠😠”

Helpful Report

Posted 5 years ago

“No point buying anything from here..I brought the hover board cart “bundle” only received the cart.. paid 189 euro!!! And NOBODY CONTACTS YOU OR RESPONDS TO EMAILS!!!!!!! So ya thanks for ruining my sons birthday present..waste of my god dam time..wish I read the genuine reviews when they said DONT BUY FROM THIS COMPANY!!!!!!”

Helpful Report

Posted 5 years ago

Hello, we sent the hoverboard and hoverkart from two different warehouse , yesterday we didn't work so reply you late , Here is the tracking number : CQ305007896DE 2019-09-13 22:31 CORK MAIL CENTRE, CO CORK, We are processing your item in 2019-09-13 11:45 PORTLAOISE MAIL CENTRE, CO LAOIS, We are processing your item in 2019-09-13 11:43 PORTLAOISE MAIL CENTRE, CO LAOIS, Your item was received by An Post in If have any questions pls contact us : eve@sz2k.com Thanks iHoverboard Sales Team.

Posted 5 years ago

“Item is the one I ordered with a very good price . Delivery time was less than 3 days so I strongly recommend. My daughter is very happy now 👍👍👍Well done”

Helpful Report

Posted 5 years ago

Thank for your good feedback - we will do our best to provide good product and service . iHoverboard Sales Team

Posted 5 years ago

“Recently purchased 4 hover boards, I purchased them as the website says you can return them if you don't need them, which in the end I didn't require them, I have now returned them all 4 have been signed for and this company won't give me my refund of £529, all four have been signed for, and the company have said they haven't received two of them. I wouldn't buy anything from this company. They don't respond on the web chat or ever answer the phone. AVOID AT ALL COST!”

Helpful Report

Posted 5 years ago

Hello Paul Duffy, I am sorry that you leave a bad review for us .Eve said we all refund the money to you , we keep 14-day money back , so we hope you can revise the review for us .Thanks iHoverboard Sales Team

Posted 5 years ago

“This Hover board is really hard and when you try to play you really need to keep a steady balance. Love the quality and how it can last about 3 to 4 hours. The quality is amazing and awesome.”

Helpful Report

Posted 5 years ago

Thank for your good feedback - we will do our best to provide good product and service . iHoverboard Sales Team

Posted 5 years ago

“I bought hoverboard for my Wife. It is such a high quality hoverboard, the features it has are fantastic and the actual construction is very solid. 5 Stars Excellent Hoverboard”

Helpful Report

Posted 5 years ago

Thank for your good feedback - we will do our best to provide good product and service . iHoverboard Sales Team

Posted 5 years ago

“This is the first hover board I've owned. So far I am satisfied. It took no time to set up. The power charges quickly. It runs smoothly. The design and color are very cool. I only wish it could come with a remote control. Otherwise it is a perfect beginner hover board.”

Helpful Report

Posted 5 years ago

Thank for your good feedback - we will do our best to provide good product and service . iHoverboard Sales Team

Posted 5 years ago

ihoverboard.co.uk is rated 3.4 based on 258 reviews