Incy Interiors Reviews

Name: Incy Interiors
Address: Sydney, Sydney, Rosebery
Rating: 4.49

4.5 Rating 175 Reviews

86 %

of reviewers recommend Incy Interiors

4.5

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Incy Interiors 5 star review on 23rd August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this bed so much - it is so pretty and looks so perfect in my little girls room!”

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“Have not set bed up yet, as I purchased when my girl was still in a cot but I loved it so much I didn’t want to miss out. It looks stunning even not set up yet 😍”

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“Couldn’t fault this company! Incy interiors are amazing! We’ve purchased their products over the years and absolutely love them. Their customer service is outstanding… we had a small issue with one of the beds and some corrosion - I let Incy know about it almost 2 years later and they got back to me within the day and have a new order coming to me free of charge. These guys are amazing to deal with and I’ll always purchase from them before anyone else! Thank you Incy!”

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“The bed was easy to put together and also it’s beautiful. There are two heights to set the mattress so toddlers can go in the single bed from the cot easily 💞”

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“Ordered a single bed and side table for my daughter. Looks terrific, easy to assemble. I did have to contact customer service and they were always friendly and quick to reply.”

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“When the freight company thought they lost our cot customer service were very helpful and straight on to sorting it out. Thankfully the cot was found and looks perfect in our nursery!”

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“Purchased a double bed for my daughter. There were some shipping delays but customer service were fabulous at keeping us up to date and the bed was worth waiting for. Absolutely beautiful quality 😍”

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“From the moment I saw the Incy Oscar cot design I fell in love. I ordered it and was even more amazed by the quality and design features. The smooth matte black is such a stunning finish on the cot. I ended up ordering another one for my second twin and decided to do a twin look nursery for them that’s how much I loved the design. Functionality of the cot is easy and simple which makes it that much better. So obsessed. Ordering the item was a simple online purchase and they got delivered straight to my front door. The process was fantastic. No fuss or problems. Absolutely in love!”

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“Responsive customer service, fast and easy delivery and gorgeous bed! Super simple to put together and looks amazing. Thank you!”

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“Love my daughter's OG Polly bed! The colour is the perfect shade of candy floss pink and invokes such joyful feelings of childhood. I also love that so much care has been taken into eliminating nasty VOCs which so often off-gas for years. Thank you Incy xoxo”

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“Such a stunning bed we’re all obsessed it’s so stylish and amazing quality… super easy to put together.”

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“I bought the Rose Gold double bed for my 10 year old daughter. It always looks absolutely stunning and everyone who see’s it comments on how beautiful it looks. The ordering process and delivery was quick & easy, with great communication from the customer service team. Putting together the bed was trouble-free! Definitely no regrets with my purchase!”

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“We ordered 2 beautiful kids beds from Incy in rose gold. We have had no problems with them and have stood the test of time with little kids jumping and climbing all over them. Really well built and made. Gorgeous colour and design”

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“Love my product looks gorgeous in my daughter’s room. Good product!”

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“My Rose Gold Ellie cot is perfect! Good quality product which will grow with my baby using the conversion kit. Service was friendly and an overall easy process.”

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“Price is reasonable and affordable. Design is fashionable and stylish. Customer service was 100% they kept me Informed of delays and holdups at warehouse and shipping, Emails were constantly sent, Christmas and covid caused delays but they did their best to get arrivals out ASAP. Returns and refunds were not an option for us as we didn’t need this service. Second bed we have brought through incy and would definitely recommend their products. Black double bed. Rose gold queen bed.”

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“Love our Rose gold Icny bed X”

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“I bought my daughter the Eden rose gold double bed and it’s beautiful! Nice and high, great quality ! Wish I bought it for myself ❤️”

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“Products look good - unfortunately have been chasing a return since November, have called the customer service team and numerous follow ups to process a due refund. Can someone please action this, it cannot be that hard?”

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Incy Interiors is rated 4.5 based on 175 reviews