Incy Interiors Reviews

Name: Incy Interiors
Address: Sydney, Sydney, Rosebery
Rating: 4.19

4.2 Rating 190 Reviews

79 %

of reviewers recommend Incy Interiors

4.2

Based on 190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

42883063

Email:

tea@incyinteriors.com.au

Location:

Sydney,
Sydney
Rosebery
2017

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Incy Interiors 5 star review on 23rd August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WHAT A WAY TO ELEVATE A ROOM!!!!!!! Incy took my sons room from Drab to fab with just one click of a button. From start to Finnish - the website was easy to navigate, the customer service was second to none, assembly was easy as pie and the product - STUNNING!!!!!! If I could give these guys 6 starts I would!”

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Posted 3 years ago

“My favourite brand for kids furniture! Quality, Style andCustomer Service. Couldnt speak more highly.”

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Posted 3 years ago

“Fast shipping, it arrived so quick!”

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Posted 3 years ago

“Really happy with all the service I received! Staff were very accomodating and helped whenever I had questions. Which I had a lot of being a new parent! Thanks so much team x”

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Posted 3 years ago

“Great service.. Amazing product.. Could not be happier with my purchase.”

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Posted 3 years ago

“Amazing service and an amazing products”

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Posted 3 years ago

“So easy to deal with! My order came so fast, arrived in only a few days. Thank you!”

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Posted 3 years ago

“Great company to deal with. Thank you”

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Posted 3 years ago

“Thank you for making such beautiful furniture for little ones - we really love the way our daughter's bedroom looks!”

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Posted 3 years ago

Hi Julia, thank you so much for your gorgeous review. We love happy customers and most importantly we love that you love the items. xx Team Incy

Posted 3 years ago

“Great site and quick replies to my queries!”

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Posted 3 years ago

Hi Clare Thanks so much for your beautiful review! Your son's room looks amazing! The Ralph bed fits in perfectly. Thanks again. xx Team Incy

Posted 3 years ago

“Love the beds great communication and service”

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Posted 3 years ago

Hi Susie, thanks so much for your review. We love happy customers. Hope you love your item as much as we do xxx Team Incy

Posted 3 years ago

“Beautiful products , customer services could be a bit better at communication , I have been waiting over a week about my damaged product the lady was going to get back to me and hasn’t”

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Posted 3 years ago

“It was an easy process and the staff were very helpful on phone.”

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Posted 3 years ago

“Great quality furniture and easy to assemble. Well done!”

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Posted 3 years ago

“It's hard to write a review when we have not received half our order nearly 5 months after it was supposed to arrive. Thank goodness it's a set of drawers we are waiting for an not a cot. We would have had to ditch the incy one and purchase another brand as our baby would have no where to sleep right now having needed to transition from the bassinet. The cot we did get is nice. The mattress is quite lumpy so I'd recommend buying a mattress from elsewhere. The issue with this company is that they don't seem to have any stock in Australia. Covid is not there fault so I accept the delays in relation to that but our projected delivery date is now and April for something we ordered in August. It's not good enough. Communication has been ok, but it's taken until now to get an agreement to have our expensive delivery fee refunded (though this has not yet been processed after a week). Incy keep offering store credit but I will not be ordering from them again.”

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Posted 3 years ago

“We ordered a rose gold queen bed and the bed arrived exactly as it looked and we imagined. We were very happy!”

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Posted 3 years ago

“Delivery was extremely slow - roughly 6 months. The date kept getting pushed back due to covid. But the business kept us informed and were easy to deal with.”

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Posted 3 years ago

“The products and service I have received from Incy Interiors has always been amazing. Their communication and customer service is what keeps me coming back, plus the amazing products of course!!”

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Posted 3 years ago

Hi Nicole Thank so much for your beautiful review. We love happy customers :) Have a lovely day. Team Incy xx

Posted 3 years ago

“Item was late in arriving and then when it did turn up I was shocked by the poor quality of the drawers. Very flimsy and do not easily glide on runners. One doesn’t shut properly. Will never buy your products again, very disappointed.”

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Posted 3 years ago

Hi there, we are so sorry that your item didn't arrive in great condition. We pride ourselves on our product quality, please contact our customer service team via email customerservice@incyinteriors.com and we can rectify this for you as a matter of urgency. Thanks Team Incy x

Posted 3 years ago

“My daughters love playing with this ! A beautiful Incy product”

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Posted 3 years ago

Hi There Thanks so much for your review. Our mini range is just perfect for playtime and kids imaginations. Have a great day. Team Incy xx

Posted 3 years ago

Incy Interiors is rated 4.2 based on 190 reviews