“I looked up local sofa frame online. Beware, nowhere did it say that you have to drive to an additional location on a trading estate to pickup. A nice lady supported on entry to the main store. We lost Coventry which was all under one roof. The system is not customer friendly. I therefore coulgo back to have lunch in the cafe as planned as roads now gridlocked and returned home, one hours drive. Get your act together ikea. You must be making enough profit for this.”