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Ikea Reviews

1.5 Rating 1,602 Reviews
C
Happiness Grade
C

Delivery - Average

61.04%
Industry Average
Well organised website. Quality products. Free delivery to home over £60 order value. Good customer service for spare parts.
posted 8 months ago - Barbara Talbott
Shopped online ordered Alex desk and Havsta wall unit to TN36. Delivery and delivery men were fantastic; polite, effecient and speedy. Part missing and mark on on Alex desk ...phoned customer service and while there's a bit of a wait for an answer really helpful, responsive and had a lovely manner. Very pleased with items
posted 2 years ago - Julie Annand
Excellent product high quality material and prompt delivery.
posted 3 years ago - Chandra Saxena
Great store. + super products + fast delivery - minor bugs on website - the lack of purchase history (website)
posted 3 years ago - Dr. Eaku
Great store. + Super products + Fast delivery - Minor bugs on website - The lack of purchase history
posted 3 years ago - Dr. Eaku
Ikea did exactly what they promised to do: on the day that I placed my order I was given a delivery date and told that I would be contacted the day before with a delivery time window and, sure enough, I received a text and an email with a four-hour time slot for the next day.
posted 4 years ago - Nubestreet
Purchased pax wardrobes- had excellent service from Robyn in both the design and delivery. Very pleased and quality of item is great. Robyn was amazing in all our dealings with her so big thank you.
posted 4 years ago - Karen Jacobs
I placed my order on May 1 . I was told delivery would be on May 11 between 9am -1pm. Received a text at 8:30 saying the my order would be there in half an hour. The truck pulled up at 9am. They unloaded my order quickly and efficiently. The delivery men were friendly and keep social distance. Overall, I am very pleased with my Ikea experience.
posted 4 years ago - Kim
Swift securely packaged delivery.....& they have seat pads that exactly fit their dining chairs-sweet🙂
posted 5 years ago - Elise
He answered all my questions about the product, delivery, set-up and because of him I was able to decide that day which chair to buy.
posted 5 years ago - Sherry F.