Ikea Reviews

“ I sent the many emails, spoke to various resolution staff and I am still no further forward, I am still unable to open several draws and cupboards, I have not been refunded for a bespoke breakfast bar which I ordered for the centre island or for the payment for fitting it which I paid upfront as part of the installation cost. ”

“ They even refused to refund the 'delivery' charge. ”

“ So after all this mess, after two months of talking to them, I asked for a refund, they want me to pack things back up and return the product to get the refund. ”

“ Another call to Ikea, and the assistant promised a refund and advised reordering. ”

“ Ikea delivery sucks... I was told between 8am -12pm. It was delivered @830pm. Their delivery company will make every effort for you to cancel the delivery by giving excuses. If you cancel, you will not get a refund. ”

“ I approached the customer service desk with a simple request for a refund, an issue that should have been resolved swiftly and with minimal fuss. ”

“ They sent me a cryptic email about a refund. ”

“ Ordered table and 4 chairs chairs arrived no table or undercarriage after 6 telephone calls to customer service each call lasting 35/40 mins disconnected twice one adviser confirmed missing items were reordered nothing received final call confirmed this I now have to visit one store to collect undercarriage and table top being delivered separately allegedly unable to cancel full order to receive refund as chairs now assembled and will ordered items for family dinner which will now be served on lap trays absolute joke of a company worst experience ever ”

“ someone urgently needs go get back to us regarding order number 1385308238 and case number 44175120. we have been waiting 1 month now for this delivery and are waiting for either the product or a refund. unfortunately the case will otherwise be passed on to a lawyer. I would not recommend anyone to order online. items are not being delivered correctly and extremely delayed. its the worst nightmare to contact customer service. ”

“ We werent offered any refund for the FORTY pounds delivery. ”