Ikea Reviews

“ Well organised website. Quality products. Free delivery to home over £60 order value. Good customer service for spare parts. ”

“ I couldn't let this pass - what great service we just received from the Richmond store and in particular Armani. This staff member has everything you want in a customer service person and more. She was friendly, effective and a was most helpful. I can only say this level of customer satisfactory is beyond that i would expect thank you ”

“ Shopped online ordered Alex desk and Havsta wall unit to TN36. Delivery and delivery men were fantastic; polite, effecient and speedy. Part missing and mark on on Alex desk ...phoned customer service and while there's a bit of a wait for an answer really helpful, responsive and had a lovely manner. Very pleased with items ”

“ I'm really happy with the service and wouldn't hesitate to use it again. ”

“ Purchased pax wardrobes- had excellent service from Robyn in both the design and delivery. Very pleased and quality of item is great. Robyn was amazing in all our dealings with her so big thank you. ”

“ The customer service was excellent, I cnotated them through their website and spoke the nicest most patient and helpful customer advisors I have ever had the pleasure of dealing with, they went above and beyond the call off duty to assist me and resolved my query very quickly with a positive outcome. ”

“ Tighten up! COVID-19 doesn't excuse poor customer service, and I think people would be a lot more understanding if communication in regards to the service people are PAYING FOR was strengthened. ”

“ Kitchen is ok, but service after sale is a big 0. Had errors with parts and when I called Ikea for the second time I literally waited 1h on the phone before anyone answers on both occasions. ”

“ The customer service I received in the furniture department at the Norfolk, VA location was awesome. ”

“ I would highly recommend Ikea for price, returns and giving an excellent service. ”