ILGS - I Love Going Shopping ! Reviews

Name: ILGS - I Love Going Shopping !
Address: Unit 2 Winey Close Chessington Surrey, Chessington
Rating: 4.39

4.4 Rating 228 Reviews

86 %

of reviewers recommend ILGS - I Love Going Shopping !

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Metrics

4.4

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Read ILGS - I Love Going Shopping ! Reviews

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Phone:

08712211450

Email:

sales@ilgs.net

Location:

Unit 2 Winey Close Chessington Surrey
Chessington
KT9 2SP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only problem I had was in paying for the Computer, tried 3 times to pay with a debit card but was frustrated when it was not accepted and then found at the last minute that there was a £15.14 surcharge for paying with PayPal. Think this could be made clearer and not left until making payment. Description of item good. Delivery Good. On the whole happy with everything.”

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Posted 8 years ago

“Brilliant service. Very satisfied with the quality of the product I purchased.”

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Posted 8 years ago

“Very pleasant to deal with, very helpful when I phoned to ask a question about the product i was thinking of purchasing and great communication all the way through to the end when the TV arrived on the day I asked for 2 days later. Great product and great service.”

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Posted 8 years ago

“Great item at an amazing price. Good communication too from customer service.”

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Posted 8 years ago

“All I can say is if every order I have placed went as well as this did I would be a very very happy man. I ordered a 40inch Samsung Smart TV which was £70 cheaper than Amazon on last Friday evening received confirmation on Saturday followed on Monday with a delivery date of the next day and it was delivered 30 mins before the earliest time given by the delivery company said. Why am I happy, after reading reviews of the company on trust pilot which gave them a 2.9 rating with lots of unhappy customers my experience could not have gone any better than just perfect and it was the best deal on the web. Many thanks ILGS”

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Posted 8 years ago

“Excellent service and speedy delivery”

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Posted 8 years ago

“Excellent communication. My only criticism is with delivery driver who left my item on view at top of drive & not around the back out of sight”

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Posted 8 years ago

“Had no issues purchasing from this site. Delivered on time and communication was good.”

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Posted 8 years ago

“LED TV Screen was cracked but because the damage was not reported within 48 hours as per the ILGS Terms & Conditions, they refused to accept a return and replacement. There was no damage whatsoever to the box and packaging on delivery which was the reason that the TV was not removed from the box within 48 hours. The TV was purchased as a Christmas present so it was wrapped and left in the box. ILGS made no offers to help resolve this issue. I will not buy from them again.”

Helpful Report

Posted 8 years ago

We at ILGS are quick with working with customers to resolve any issues. in this case reporting the matter after 5 and half months later after a delivery was made is not by any means a workable time frame to go and report an issue with a courier to claim on a damaged unit. We however did offer to work on teh case and appeal to the Vendor and teh Couriers on teh customer behalf but after leaving it for nearly hlf he year it is not possible to make any claims. There is just only so much we can do to help !.

Posted 8 years ago

“customer service are excellent. I can't ask better than this. I been shopping with ILGS for over three years and never had any problems. you guys just don't sell the stuff ask questions and have deep concerns for the clients. I love getting my Cisco gears from ILGS. Thanks Team.”

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Posted 8 years ago

“Purchased my new Samsung Galaxy tabpro S 12 & i had a very pleasant quick and effective service from Kunal. Absolutely fantastic will do more business with them for sure. Kunal even rang to make sure I received the product on time as he promised, couldn't ask for more.”

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Posted 8 years ago

“Excellent service fast delivery good price. I'll be shopping at this shop again. Thanks”

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Posted 8 years ago

“Really pleased with the new fridge freezer and good value. This was a good quick reliable service and delivery with helpful staff. Would definitely use this company again.”

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Posted 8 years ago

“I would recommend ILGS to everyone simple to order and very fast delivery, all for a fantastic price.”

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Posted 8 years ago

“Amazing value for money. The item I bought was 25% cheaper than anywhere else. Plus I was amazed to get next day courier delivery for free!”

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Posted 8 years ago

“No problems at all, good price and fast delivery”

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Posted 8 years ago

“Delivered very quickly but item wrong and missing cables.”

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Posted 8 years ago

“Well, I have to admit that I'd never heard of 'ILGS' before but what a great service. I was kept well informed and my goods arrived promptly. Definately one to save in 'Favourites' Thanks”

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Posted 8 years ago

“Fault with microwave but resolved very quickly. Good Customer Service”

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Posted 8 years ago

“Brilliant service, super to deal with super quick delivery”

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Posted 8 years ago

ILGS - I Love Going Shopping ! is rated 4.4 based on 228 reviews