ILoveGin.com Reviews

Name: ILoveGin.com
Rating: 4.76

4.8 Rating 496 Reviews

95 %

of reviewers recommend ILoveGin.com

4.8

Based on 496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Email:

team@ilovegin.com

Location:

FLAT 9 NADEN GREEN, 74-76 MIDDLETON HALL RD, BIRMINGHAM
B301DG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having the opportunity to taste different varieties of gin is very pallatable”

Helpful Report

Posted 1 year ago

“Gift was well received by recipient. However, I had to put gift message request in comments as it was not obvious anywhere else and I had no confirmation when it was being sent. Tried to find on website how to track simply but this wasn’t possible.”

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Posted 1 year ago

“Some good gin/tonic combinations and some pretty pedestrian ones. Something to give as a gift, definitely not something to buy for yourself as it doesn't seem to be particularly good value for money.”

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Posted 2 years ago

“All good apart from it being cancelled”

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Posted 2 years ago

“Standard website offering”

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Posted 2 years ago

“Don’t know yet haven’t received my second delivery- ordered on 1 /2 and probably not getting until 15/3. So not terribly impressed”

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Posted 3 years ago

“I am looking forward to trying it. I have been doing Dry January. Also I have submitted the password to activate the account ( to receive the 6 month present ) but not yet received the next gin selection, which I am disappointed about.”

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Posted 3 years ago

All subscription boxes are sent in the first few days of the month, so some subscriptions that are activated during the month may have a longer wait until the next shipping date. Do let us know by email if you think you've missed a box though, and we'll make sure it's re-sent.

Posted 3 years ago

Hi there, thanks for joining! All memberships renew on the 15th of the month and boxes are all shipped together to arrive in the first few days of each month, so depending on when you activate your gift membership, there may be a longer wait to the 2nd box, but then you'll receive them monthly. Enjoy!

Posted 3 years ago

“First one. Not too sure about the alcohol free but I'll reserve judgement. The bottles are very small so not sure there's sufficient for two people per gin & tonic though.”

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Posted 3 years ago

“I was given a subscription for Christmas which is fantastic. However, when you redeem it they tell you the cost of the subscription so you know what was spent on your gift. I also find the communication really unclear as to when you will receive your next box and things. The product is great and really fun but there are issues with the information that should be sorted.”

Helpful Report

Posted 3 years ago

“Great product however need to make subscription renewals easier. My wife wanted to purchase as Christmas gift. Disappointed to receive the same set of gin and tonics as received the previous month before Christmas, even though waited until after 15th of month to renew. Also ordered a renewal for my son for Christmas. It arrived before Christmas and the notification of delivery came to me not him even though you asked for his email address. Did we miss something?”

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Posted 3 years ago

“Good concept. We’ve subscribed for a while, when they changed their delivery date we essentially missed a delivery. Despite pointing this out we were told we were wrong. ITO the gins and tonics, they’re nice. We look forward to the delivery, but are sometimes disappointed. But we still subscribe.”

Helpful Report

Posted 3 years ago

Thanks for your review, Lucinda! You can see all past boxes here, so do email us to let us know if you missed any of these: https://www.ilovegin.com/product-category/single-boxes/ Our old system was: Payment on the 15th of the month, delivery at the end of that month. E.g. March payment = March box. Our new system is: Payment on the 15th of the month, delivery at the start of the next month. E.g. March payment = April box. Although there was one month where this changed and so it appeared as though we went from the November box to the January box and skipped December, in reality every payment still matched up to the delivery of one box, just the names of the box moved forward by 1 month, so no actual payments or boxes were skipped. Hope that makes sense!

Posted 3 years ago

“Website is good, support is very good - once we had a package not turn up and they sent another out very quickly.”

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Posted 3 years ago

“I got a gift for 3 months of gin. I thoroughly enjoyed gin so went on and registered fir my next set late September. I keep getting messages to review the October gin but I haven’t received one. I have assumed it will be Nov/Dec delivery. Please advise”

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Posted 3 years ago

ILoveGin.com is rated 4.8 based on 496 reviews