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imile.com Reviews

1.2 Rating 573 Reviews
6 %
of reviewers recommend imile.com

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Anonymous
Anonymous  // 01/01/2019
This is a sham company. Apparently tried to deliver my package twice at 4 AM, no telephone number, no way to contact them, completely unresponsive.
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Posted 1 year ago
Worst service no tel nr .no one knows where their warehouse is in johannesburg not even google .i sugest u use another company shein
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Posted 1 year ago
Imile, drives are not trained and ill mannered. Seller agreed to deliver us an urgent package but I- mike driver lied to us and rather than delivered by the package on time Saturday evening escaped for his early weekend. We kept trying but he blocked our contact number .
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Posted 1 year ago
This company is full of fraudsters....pls pls never ever go for any of their service.
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Posted 1 year ago
Very unprofessional, they don’t answer to calls or email, I’ve been trying to contact them since last because it shows that my package has been failed to deliver, not a single answer. I’d rather stop buying from Shein than having to deal with this!
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Posted 1 year ago
The worst delivery man Mr. nimat +966545530194 on today called him several times, either he cut the call or he say I'm coming.. I have taken the appointment today from customer service representative over phone... but doesn't benefitted... I mile has to take care the customers..
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Posted 1 year ago
What a joke. This company has no clue what they are doing. I get a WhatsApp Message from an iMile Number (Person) asking me to send my location. Well if they have my address on the package then easy to go to Google MAPS and type in the Address. The once the driver knows my location he informed me he was not the right person delivering in the area? The why did he have my package from the start?? Should have been given to a driver who is delivering in the area where I live. Absolutely NO Clue on how to run an organization dealing in logistics.
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Posted 1 year ago
Very bad service, I fed up with your delivery boys…every time I want to fight with them, then only they will give my ordered items…plz Shein don’t use these kind of stupid company, don’t ruin your future…. I wondered, they are trying to delay our delivery…the delivery boys are very lazy and they are playing, they will not answer our call
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Posted 1 year ago
Pathetic, they drove around with my parcel for four days, with each day promising delivery. Each day they failed. Under no circumstances should you use this company. They are dysfunctional.
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Posted 1 year ago
Delivery driver is arrogant,he deliver late at night.he said he already come to the building but never bother to ask the reception just because when he call me my mobile was not reachable,and he never call again.i call earlier the warehouse they promise my order will be delivered before 6pm but all lie same with the driver lot of excuse.
imile.com 1 star review on 12th August 2023
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Posted 1 year ago
Very bad service In delivery and laying to customer even though the shipment was fully paid they insist of charging me the xtra which I totally refused .Very bad service I strongly recommend NOT to deal with them and I will file alegal case soon
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Posted 1 year ago
The delivery service from hell. The delivery agent lied about a delivery. The warehouse manager then lied further. Consequently a birthday present for a young relative 'disappeared'. The complaints system is a joke, the phone service is not working. Avoid these people.
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Posted 1 year ago
Open package, lazy and disrespecful delivery man
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Posted 1 year ago
I really like your service here in KSA. The delivery guy is nice his name is Saeed Abdulkarim. He's very accommodating and polite. Keep up the good work. Thank you.
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Posted 1 year ago
Very bad experience for this logistic company, they didn't deliver my order, all of the driver are lazy, it's because not paid ? Why my workmate here received her parcel now why not mine also ? Same deliver man ? From Dammam
imile.com 1 star review on 6th July 2023 imile.com 1 star review on 6th July 2023
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Posted 1 year ago
Very bad experience for this logistic company, my order was already paid but until now, they didn't deliver my order, all of the driver are lazy, from dammam saudi arabia.
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Posted 1 year ago
Its so annoying all the dlivery imile. They always promise to get the parcel. 1 month already still not dliver. Then when u track its so longtime. All no pfessional.
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Posted 1 year ago
I have order from SHEIN today it’s 3 days the currier send me WhatsApp from different2 number ask me to send my location,but till now I didn’t receive the items
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Posted 1 year ago
Very rude, late and unprofessional.
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Posted 1 year ago
had very bad experience with this company in kuwait . The costumer service number is not working and never be answered. The driver +96599200790 his mobile number and he was very rude to me was shouting on me…i am very disappointed….
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Posted 1 year ago
imile.com is rated 1.2 based on 573 reviews