“The worst customer service I have ever received it in uae not professional at all from the call Center to the drivers ( attitude - unprofessional - careless about receiving the orders or not ) even if you complain to the customer service 100 times the same thing nothing will be changed ( Learn from Aramex ) no uniform no mask and all the rudeness very bad”
“Where is my order why takes 1month Imile Delivery Services very bad next time I will never choose and recommend to anyone very bad Services when I call driver he is very rude he said complain to his ventor they're working under ABID Express very very bad”
“I must say that I'm more than disappointed in your company, your driver called me for delivery and abused me, on top of that gave false information that I canceled my order from shein.”
“The worst ever courier that I have seen it. Carrefour will definitely loose their loyal customers due to them. I have sent email to Carrefour regarding it.”
“This is the worst delivery experience I faced the order was out for delivery more than 12 hours and the courier reached me around 11 pm which was very late.. I hope that shein will not deal with them again”
“Imile delivery company is a scam. Their online scheduling platform has only limited amout of areas so if you are living somewhere else (like me) you will not be able to get your items. You can call them and complaint but noone cares”
“The worst delivery company i ever encountered.to think that they were holding my delivery for 5days and yet when i received it, it is already opened. Plus their two delivery men are having bad attitude.”
“The worst ever i prefer Aramex compared to this ridiculous company. Shein needs to drop them soon otherwise they will loose business. They will mention that the package is out for delivery when you try to track it but you will wait days to end and they are so rude and incompetent THE WORST!!! im still waiting for my delivery that was suppose to be delivered days ago! i called, sent emails tried scheduling for it to just be dropped anytime but still :-(”
“Worst delivery company!! Don’t know why SHEIN trusted this!!! You have to educate your delivery guys!!! My delivery was very late!! I did card payment the day I ordered!!! It seems like the delivery guy was very lazy to bring my parcel in my room!! He is asking me to come down and take it!!! Why?!! Because it’s already paid?!!! And not responsible for taking any cash payment!!! And the delivery guy told me that he will not give my parcel and I have to take it in your WAREHOUSE!!! THIS IS NOT ACCEPTABLE AT ALL!!!!! Not even deserved to have 1 star!!!!!!”
“Very very bad service my shien delivery delayed the currier guy did not even call me he called me at mid night and returned back the order to the warehouse pathetic service the company doesn’t answer calls I have fully paid for my shien order. Very poor delivery service need to shut down.”
“It says on the tracker that it's out for delivery but the whole day i was waiting and waiting for someone to call about this delivery but nobody called or nobody came to deliver my order. Now it's back on the warehouse facility? What kind of service is this and by the way!!! This is the second time you did this to me!!! Shame on you guys! Worst service ever!”
“very unprofessional the expected order did not come which already paid and the delivery guy gave it to the person he did not even know!!! not even ask number id or anything. now my parcel is gone and the company did not answer any calls! unprofessional service!”
“My parcel is with imile for a week.
I received notifications that they missed the delivery. If there is any problem with the address, they should atleast call me.
I called them twice and gave me my location but still the parcel hasnt been delivered.”
“This courier company is worse ever, since my stuffs are ready to deliver on last November 17, 2021 but until now I didn't receive my items and everyday I called them to follow and they said next day you'll receive but nothing. Always change reschedule the delivery. I'm unhappy and unsatisfied this courier company.”
