“They have a very bad operational system. They hired 3rd party local delivery guys and they cannot control or contact them. My order was returned to the Local company warehouse two times because nobody is in our office anymore they deliver the orders outside of office hours and they will not do anything unless you will call them, your order will be pending in the warehouse only. Extremely, Terrible service. The 3rd party Local delivery guys will call you only once and they will put in the tracking that customer cannot be contacted. They know that we are commercial building but they deliver after office hours. I already informed the Customer Service our office timings but still they will deliver at night, You have a very poor service.”
“"I want to file a complaint against this employee NAVEED, due to his unprofessionalism in Saudi Arabia Riyadh, He sent a message in the morning asking for the location, but I did not notice the message, and he never contacted me again or sent a second message, even though the location is available with you. I demand compensation for the delay and his lack of professionalism, and I will escalate the matter to SHEIN. They asked me to reschedule and requested delivery on 20-11-2024, and yet they also asked me today to reschedule again without any communication."”
“They claim to have delivered my item on the 8th of Nov 2024. However they did not. We have 2 cctv cameras covering the front of our home and have told them there were not deliveries. They have not responded to our emails or calls to ask where the item was delivered.”
“Ordered on shein on the 4th of Nov,paid duty on the 10th,only to be told on the 11th about a 3-5 day shipment delay,surprisingly today is the 7th day and have not gotten any update or my order,worst courier company ever and i think Shein should just continue with Buffalo,have had no problems with it...so pissed😡. They do not even deserve a star btw.”
“Dreadful service
Claimed "wrong address" for delivery on Friday.
No contact response from website link or virtual assistant
Tried to change delivery address (to same zip code) with company whatsapp tool: supposedly accepted: never delivered
Then after 48 hours on Sunday get email stating package returned to sender.
Awful, untrustworthy, despicable.”
“Where is my order? Until now you guys didnt deliver my order! POOR SERVICES! NO ONE IS ANSWERING MY CALLS, EVEN THE COURIER DIDNT CALL ME, WHAT IS THIS? HOW MANY DAYS SHOULD I WAIT TO RECEIVED MY ORDER? WHAT KIND OF SERVICES IS THIS?”
“This company never delivers your parcel,
I believe they re sell the parcel and make money .
Consistently delivered to wrong address and if not they write address is wrong.”
“Despite being advise my order was delivered
IT Was not delivered!
They do not respond and when they do it’s of a label and not showing where it was delivered.
All over Facebook community page no one is getting their deliveries.
ITS THEFT FROM THE COMPANY
PLEASE DO JOT USE THIS COMPANY OR ORDER ANYTHING THAAT USES THIS COMPANY”
“My package was ordered 31 st October. Paid Tax on 4rh November. Received email flight is delayed. Its now nearly 10 days. And I ordered for my friends. R2010 AND tax was R773. Someone is ripping us off or stealing our parcels. Lodge several complaints. Nothing.”
“WARNING WARNING WARNING I give them 1 star because there isn’t anything less here than 1star. I would give them 0 No stars . First time dealing with there couriers service and NEVER again. I to was Ripped off lied to spoken in emails disrespectfully they were in denial the whole time and don’t even bother with the phone calls they NEVER answer I have called few times NO answer. And after many back and forth emails when I could email asking where is my purchases. I bought the items on ‘My Amour ‘ on Pinterest. There reasons are at first it’s on its way then it’s excuse after excuse. They question you if your address is correct then they say they tried to deliver but couldn’t find the apartment block. Finally they say they found my apartment and delivered it by leaving it on the floor in the ground floor secured entrance. I’m on the 2nd floor. But this is not the end they only delivered 1/2 of my products I’m still waiting for the 3 rd item I paid for. And I ordered the products in July Now 8/10/24. I purchased they have blocked my emails I’m not able to contact them. Other than on google search which is how I got here. I paid for 3 items and received 2 and I don’t think I will ever see the other. And to it up icing on the cake as we say here in Australia. The company I purchased from is called: My Amour. It was on Pinterest I saw the products I intend on letting Pinterest know of there shady ways. The woman I spoke to by email when at the start was named Christine she also Blocked my email I can’t send her any responses now. If you want to lose money or have many months of stress then help yourself stay away from these two companies: MY AMOUR and IMILE courier company. I’m a big believer in Karma so it reverse.”
“I have been waiting for my parcel for the past two I payed the taxes immediately. I don’t what do cause I can not get hold of anyone on this currier service.”
“I am very unhappy with imile courier I ordered from Aliexpress Samsung display. you received it on 09 October 2024 with imile tracking #3701051542192. after one week when i call you you said the package was empty. I contacted Aliexpress they said package was sent as per order.
You have lost my package and failed to deliver and No one contacted me its been a week, What kind of services do you do??????”
“Before you send the items to deliver just call or inform early so that we can prepare and arrange because we are also working not all the time we are only at home. Train your driver or delivery person that thier work is to deliver the items and be nice to customer not to become rude, we are paying and spending time and money also… its like they are the boss the way they treat a customer… i hope this is the last i encounter as a customer.”
