“They didn’t deliver my order to my home is they required me to go and pick it up even though I specified, I wanted it to be delivered to my home with the address and everything.”
“My parcel has been sitting in Brisbane for the last 11days and as of writing this is still sitting there by there tracking ive been waiting almost 4 weeks for it to arrive”
“The delivery man did not return my change for my "Cash on delivery".
Imagine I woke up early to get my delivery this day.I even mentioned the amount of my cash is SR.200.00
I received my order at 12:37 noon,and the change will be given at 5pm!
But up to this moment he did not contacted me 😱
Amazing Service!! 🤪😩😡”
“Everytime i order from Temu, iMile pick up the job once it is in Australia. They "try" to deliver it several times then end up just not delivering. I live in an apartment. All they have to do is call the apartment number and someone will let them into the building. It is sooooo frustrating. The parcel ends up going back and forth for weeks and then disappears. I wish I could choose the carrier but now I am just going to have to stop buying from Temu.”
“Rude team and drivers
More than 1 month my parcel with them
All items now damaged special the skin cream care
All drivers not professional
When customers send them location they rejected without any reasons”
“The second month..... :( Packages sitting at local warehouse in my city over 7 days and no delivery. They offer no way to pick up a package, or I would pick it up ! They say they don't have a deadline for deliveries (TRUE ), as stated to me by the company Representative : The website says 5 to 15 days as an estimate, also says it in the contract ( Correct ). IMPORTANT -> This means : You get your package whenever they decide to delivery it - Tomorrow, Next week, Next month, Next year, 5 years, 10 + years ? Its an estimate, so it has no deadline. I will do everything within my power to never use imile again ! They might be great in a another country, or city, but not for me ! Mexico - Tam1- Heroica Matamoros”
“Worst delivery service with lying drivers, and since us customers cant reach any one from the company itself, no wonder all the mess and lies from their drivers!!!!!!!!”
“Wow wow wow. I placed an order with Shein on the 14th of May from South Africa and it arrived this morning 21 May. Took 7 Days. Incredible. Also payment was easy. Paid through zapper. Wow.”
“You have to be lucky enough to receive order from them 😂 bcz most of the time it doesn’t come. And then their delivery timing is awful. It’s so unfair for customer. I haven’t received my last order and it says delivered and also not been able to reach them.”
“Very very bad communication waiting for delivery since 1 week no follow up’s with customer I think they earned enough money that’s why they are neglecting the customer priority”
“If there is lower mark, i would choose it... the driver sent me that he will deliver my package week ago and i still did not receive it.. i contacted the IMile twice and they did not help.. maybe the driver stool mine and the company are xovering for him.. also, the previous delivery i received it damaged. They are not trustworthy”
“Unprofessional Staff. Very bad service. I was waiting 4 days to get my delivery and every day when I call they informed me will deliver today but end of the day I did not receive. Very hard to contact them, most of the delivery team and office team they switched off there mob.
Please don't recommend these service team to any of your friends.”
“Very very poor services, The delivery person is very lazy to locate the address 😴. Should follow where they are. Compare to other delivery company they bring the product to the exact address, bring the items to our door step.”
“My home is secured by a 5ft gate that is padlocked. Most deliveries are left at the gate given it is well out of sight from the main road.
IMile's driver decided it was acceptable to THROW 3 packages over our gate instead of simply placing them outside like any normal person. Not only is this sort of handling completely unacceptable, the driver did not know the contents of the packages and could have damaged anything inside.
Thanks to driver's lack of care our dog has now torn open the packages, invalidating the strict returns policy for the items inside and which are now dirty.”
“Very poor delivery service. The drivers are very rude. Whenever I call , he answers and start shouting that he is busy and then went ahead to insult me . And he would put on the app that attempts to reach me failed. I called , sent WhatsApp messages severally . I called the customer service number , it kept saying all staffs are busy.”
