“I have bought an item on 24/11 and have not received it yet, 13 days later. I have been trying since 1/12 to get hold of someone at the company to provide feed-back on my order, but it is totally impossible. The phone is not answered, e-mails and what’s-app messages are answered with standard computer-generated messages promising me that someone will come back to me within 24 hours, but it never happens. Please do not buy from them.”
“Thank you very Gideon from Incredible connection Potchefstroom for the smooth service you give to us as customers... I used to ask myself why do other customers laugh a lot when they are with you... I swear I experienced the smooth service you always give to other customers... You a good salesperson... May the lord give you strength to keep up the good work... You provide good service to us customers which makes us to visit the store more often... Thank you”
“I have ordered an item on 24/11 and have not received it 10 days later. It is impossible to reach anyone in the customer service department. I have tried all the options given repeatedly, but to no avail. This company should get a zero star rating.”
“Was helped by Gideon, who went out of his way to explain to me the best deals the store had to offer. He is very friendly young man and has knowledge about the appliances being sold.”
“Thank you very Gideon from Incredible Connection Potchefstroom for giving the best service for my Vodacom contract application...you are the best service provider I can stand with”
“I received very friendly, helpful service from all the staff, especially Nate, at Incredible Connection in South Coast Mall, KZN. I needed a particular product in time for my husband's birthday which was 8 days away - Nate sourced the product for me from a store in Gauteng, placed the order and promised that he would have the gift here in time for the birthday which he did. Nonhlanhla (aka Watha) processed my payment at the tillpoint and was also very sweet and helpful.
I received notifications throughout the week to keep me posted as to where my order was on the road. I will definitely shop at IC - SC Mall, again.”
