“1 month later and I still don't have the order I paid for in November. Not only don't I have it, but no one can tell me where it is or tell me anything. They are the most pathetic bunch of people that work for this place.
Please, I beg you. Read the Incredible Connection reviews and DO NOT order from them.
If you read through the reviews on this platform you will see all the fake 5 start reviews. All the real review are the Incredible Connection 1 Star reviews. These Incredible Connection reviews will give you the real experience.”
“We have been waiting for 3 weeks for the return of our computer, which is still under guarantee. It just needed a new starter switch. Terrible service !”
“I ordered an item to the value of R5999.00 a week ago. I realise that it takes 2-5 working days to deliver. However, the online site says the parcel was collected by the courier on the 9th of December 2024, and there had been no update since. I gave tried to phone Incredible connection on the number provided but there is no response...just endless music playing and a recording noting explanation they are very busy. I have sent an email, no reply received. I have read the reviews before me (latest ones) and I see this is an ongoing pattern with this complany...no deliveries after payment was received. This is theft!! As a result, I am very very worried ! I would like Incredible Connection to contact me TODAY , 12 December 2024, to resolve this or I will be opening a case of theft against them at the SAPS. I will also make a point of it to highlight this problem on social media and in the mainstream media. There is no reason to accept poor service from any company especially if the product you are buying costs a small fortune!!! No man Incredible Connection, is this how you run a business????”
“They are thieves! They should be criminally prosecuted for theft! They took R10 000 for an item and 3 weeks later no delivery and not a single person at any point of contact can give an update as to where it is or if this item will even be delivered.
DO NOT ORDER FROM THEM. YOU WILL REGRET IT!!!”
“These people are thieves who offer no after-sales service. I feel like I'm dealing with Telkom here. I purchased a TV that arrived damaged, and after a week of fighting, all they could tell me was that I must fix it myself and that my warranty is no longer valid due to the damage. This is unacceptable.”