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Incredible Rugs and Decor Reviews

4.7 Rating 3,992 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,992 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Will only purchase area rugs from here! Customer service is excellent, super fast shipping, best prices, quality packaging and product! 😍
Helpful Report
Posted 3 years ago
Will only purchase area rugs from here! Customer service is excellent, super fast shipping, best prices, quality packaging and product! 😍
Helpful Report
Posted 3 years ago
Responsive customer service, a nice selection of rugs, and reliable shipping times!
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Posted 3 years ago
I just received my new rug! It's the most beautiful rug I've ever seen in my whole life! Thank you so much!
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Posted 3 years ago
love the rugs great quality and superior customer service!!
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Posted 3 years ago
Ordering was super simple waiting for it to arrive
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Posted 3 years ago
Very good. Fast service.
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Posted 3 years ago
I love your website but even more, I loved the very kind and efficient assistance of Noah. I had of few bumps along the way to my order confirmation but I think everything will be fine! If Noah lived closer, I'd bake him some cookies!
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Posted 3 years ago
The 4th of July sale was amazing and the website makes it very easy to get exactly what you’re looking for.
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Posted 3 years ago
Very Good - if the rug is delivered on time per email notifying me item has shipped!
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Posted 3 years ago
Rug shipped fast
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Posted 3 years ago
Easy to use website. Great option to “see rug in your room” online. Interface with your employees for my questions was prompt and courteous. IR has their act together!
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Posted 3 years ago
5 stars! I have ordered many rugs from Incredible Rugs and I am never disappointed. The rugs are top quality and the service is excellent.
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Posted 3 years ago
So far so good. We will see once delivered. I’m hopeful
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Posted 3 years ago
Thanks so much for your incredible responsiveness The rug is beautiful!
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Posted 3 years ago
We were helped by Noah. He was very helpful, knowledgeable, and professional. We live the rug!!!!
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Posted 3 years ago
Ordering was easy and they have a good selection, but I received shipment and tracking info for my order AFTER it had already been delivered and I had even reached out to inquire about it. Terrible.
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Posted 3 years ago
We just moved into a new home. The dining room is a focal point. This rug was exactly what we wanted. A great selection, a great price and timely delivery. It looks terrific. Nice job.
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Posted 3 years ago
They listen to the client and want to help. Got my order updated and had a larger rug shipped. Very responsive in this day and age!,
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Posted 3 years ago
So luxurious, I love this rug. It’s a lot lighter than it looks in the pictures, but it is a beautiful, thick rug, luxuriously comfortable. Thank you so much!
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Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews