Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely a 5 Star! I love my rug, it arrived yesterday. The quality is awesome. Does the same Momeni rug come in other colors? I'd like to purchase the same runner rug in a different colors. Maybe brighter colors? Let me know ok. Pamela 901-351-7267 - cell”

Helpful Report

Posted 2 years ago

“I needed to replace a rug that I loved , took a picture and goggled it to find if it was online . Incredible Rugs and Decor popped up with exact rug ,so I placed the order and was so glad the size I needed was available. They consistently emailed me regarding availability and when it would ship.”

Helpful Report

Posted 2 years ago

“Items very quickly received. Great customer service.”

Helpful Report

Posted 2 years ago

“Great selection of area rugs”

Helpful Report

Posted 2 years ago

“WOW!! your quick ship of small samples is AMAZING and is a very compelling reason for me to go to your website as one of my first sources when looking for rugs. Never discontinue that practice—it totally swings my loyalty as a customer to be able to get a small sample for a low cost, that is returnable… and to get it quickly. It makes all the difference!”

Helpful Report

Posted 2 years ago

“I had a shipping dilemma and they resolved it quickly and effectively. Very impressed with the personalized customer service, a rarity these days!”

Helpful Report

Posted 2 years ago

“Five stars says it all. They are professional and answer questions promptly.”

Helpful Report

Posted 2 years ago

“Excellent Service especially Grace.”

Helpful Report

Posted 2 years ago

“There were a lot of beautiful rugs to choose from. I have been searching for months, and I finally found what I have been searching for at Incredible Rugs & Decor! I can’t wait for them to arrive! I’ll let everyone know When I receive them.”

Helpful Report

Posted 2 years ago

“Great service received very quickly!”

Helpful Report

Posted 2 years ago

“Excellent cyst service. The team promptly replies to my questions and goes the extra mile to make sure that I am satisfied. I have ordered 4 carpets from there so far and will continue to order more carpets from. Incredible Rugs as they have the best prices, regular coupons and a reward system. I couldn’t ask for more!”

Helpful Report

Posted 2 years ago

“Everyone I talked to was helpful, polite, and informative. They kept in contact by email, and my orders were shipped promptly. When I had to return an item, your staff helped make it easy. I will always recommend this company to anyone, and I love my rug!”

Helpful Report

Posted 2 years ago

“Such a great transaction! Wonderful price, excellent service.”

Helpful Report

Posted 2 years ago

“Vert easy to navigate the website. Using the filter streamlined the process of selecting a rug.”

Helpful Report

Posted 2 years ago

“I am very pleased with the Karastan rug that I ordered from Incredible Rugs and Decor. I ordered on line and I found the web site to be easy to use. The description and photos of the rug were accurate. I also spoke with customer service. They were courteous and helpful. I was kept informed about the status of my order. I received the rug within a week of ordering it. I highly recommend Incredible Rugs and Decor.”

Helpful Report

Posted 2 years ago

“They are very efficient, prompt and professional. They have the best prices. I highly recommend Incredible Rugs and Decor!”

Helpful Report

Posted 2 years ago

“We are about to move into a new home. We spent looking at your offering and saw many samples. We have ordered two samples that we hope to receive soon. We will take a look when they arrive.”

Helpful Report

Posted 2 years ago

“Great stock and prices”

Helpful Report

Posted 2 years ago

“So far, so good. However, I do not have my rug yet.”

Helpful Report

Posted 2 years ago

“Wonderful to do business with. Will definitely shop with them again!”

Helpful Report

Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews