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Incredible Rugs and Decor Reviews

4.7 Rating 4,004 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 4,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great experience
Helpful Report
Posted 4 years ago
from the website (being able to see the rug in my room), ordering to receiving the rug. my experience was very good. thank you.
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Posted 4 years ago
Very nice rug. The colors are just as shown on the website. A well made rug that looks great in my entrance way.
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Posted 4 years ago
I ordered a beautiful rug that was shipped directly from the manufacturer. There were a bunch of mishaps along the way, but the customer service from Incredible Rugs will keep me coming back. Oh and my rug is beautiful!
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Posted 4 years ago
Price was good, delivery was quick, and item was as described
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Posted 4 years ago
My rug purchase was quick and easy. I love my new rug.
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Posted 4 years ago
Great company. Love my rug!!
Incredible Rugs and Decor 5 star review on 26th October 2020
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Posted 4 years ago
I received the area rug today. It is so well packed that it’ll take some time to unravel. When I have it down and in place, I will update this review. But all-in-all, Incredible Rugs and Decor were patient, kind and a pleasure to make the deal with! UPDATE: Rug is unpacked and looks quite nice.
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Posted 4 years ago
Hi Janice, Most likely Fedex delivered to your neighbor, in error. We've got a tracer in place so we can get this corrected ASAP.
Posted 4 years ago
I love the picture of the rug and anxious to receive the sample so I can make sure it is the right one and I think it will be. It is the best way to order online and so easy to do Thank you!!! Judith
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Posted 4 years ago
The product showed that it was available- but once ordered received email stating product in back order. Product is of great quality!!
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Posted 4 years ago
The Rug has arrived prior to shipping date, Also arrived in excellent packaging shopping. The rug quality and looks Much better than our expectations.
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Posted 4 years ago
Superb customer service
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Posted 4 years ago
Easy, easy. My rug is SO gorgeous! Happy with the product and the price. Also, very quick delivery.
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Posted 4 years ago
Luxurious
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Posted 4 years ago
Love the rug and price. Quick shipping.
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Posted 4 years ago
Found the site to be easy to use with all the info you need to make the right product choice.
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Posted 4 years ago
Their web site was easy to use. Once the order was given and nice followup letter was received from the company. I'm looking forward to receiving my new rug.
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Posted 4 years ago
Good website with ability to sort. I would like to have better options for colors.
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Posted 4 years ago
A wonderful site to do business. They have a great selection of rugs and the prices are excellent. They have some rugs that are not available at other rug sites. The day after I placed the order I received an email from the owner thanking me for ordering.
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Posted 4 years ago
'quality was great. Ordering was simple, great tools! Shipment came on-time
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Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews