Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate the site, very clear descriptions of products and fast delivery with notifications to help you plan for delivery.”

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Posted 3 years ago

“Incredible Rugs has Incredible Staff! Everyone I dealt with was superb... including...Robert,Matt,Steve,Noah. Thanks guys!!!”

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Posted 3 years ago

“The time it takes to deliver the rug is way to long...I still have not received my order”

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Posted 3 years ago

“Availability, pricing, free shipping and free pad, plus an easy to use website, made my shopping at IncredibleRugs and Decor a win, win experience. Thank you!”

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Posted 3 years ago

“Good quality and fast shipping”

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Posted 3 years ago

“I have been looking for a living room rug for 3 years. I purchased a cheap rug at Walmart in the interim but had no luck as gray seems to be the color of the times. I purchased one at another web based store and the colors were not as depicted. I had even called to make sure that the small rouge flowers were indeed a true deep red. They assured me it was. When the rug arrived the small flowers weren't rouge they were rust and the substrate looked like the type of thing you see in hobby shops to hook your own rug. CHEAPLY MADE! I had a bad experience with them when I attempted to return it and had to threaten them in order to have them take it back. I spent hours on the phone with them and was reluctant to buy on line again. I had been looking locally but this year with all the local shops closed I decided to try online again. I am glad I kept looking for new suppliers because as I am sure you are aware that Amazon, Amazon and Amazon pops up first and I kept searching and found your website and it was easy to navigate and I especially like the boxes beneath the photo of the rug that shows the purchaser what colors are contained. I received the rug and the quality is excellent and the colors are spot on. I was so excited that I showed it to my downstairs tenants as they have just moved in and are looking for a living room rug on-line. They were impressed with the quality and asked for your website address which I provided them. I also shared it with a friend who is looking for a new rug. I will sing your praises to everyone I know of who is looking for a rug. Thank you for your excellent service!”

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Posted 3 years ago

“I have not received my order as of this morning but the shopping on line was a very good experience.”

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Posted 3 years ago

“Rug was exact and shipping unbelievable fast”

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Posted 3 years ago

“Excellent service, thank you!”

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Posted 3 years ago

“Great customer service!!”

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Posted 3 years ago

“Heather was amazing!! Really went the extra mile with some follow up. Your company is lucky to have her😊”

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Posted 3 years ago

“The rug exceeded our expectations, the colors are rich and the quality of the materials and construction are impressive. The personnel were very polite and informative. My wife and I were a little hesitant to buy this item without being able to see it, but it turned out to be one of our best purchases ever and at an unbelievable savings on their Black Friday Sale. We were told the rug may vary as much as 4 inches in length, but it measured exactly to the advertised 9’-6” X 6’ -6” which was the perfect fit for our purpose. The rug was also shipped out and received several days earlier than the salesperson stated. Highly recommend and would not hesitate to do business with Incrediible Rugs and Decor again.”

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Posted 3 years ago

“Absolutely love the rug exceeded my expectations, colors are soft quality good. Shopping experience perfect, great price.”

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Posted 3 years ago

“Excellent shopping experience!”

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Posted 3 years ago

“The staff here are wonderful! My rug was back ordered, and then delayed on shipping because of covid ,and the staff were super helpful with my nagging questions. My rug finally came and I am in love! I would recommend Incredible Rugs and Decor to friends and family!”

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Posted 3 years ago

“Waiting for deli”

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Posted 3 years ago

“Just got rug. Looks very good. Very good quality.”

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Posted 3 years ago

“Rug arrived on time and wrapped well. No damages”

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Posted 3 years ago

“The process of ordering was smooth and easy--which I need at my age. I haven't received the rug or pad yet--and will be happier still if it looks and feels as good as advertised. I appreciate the update on where my order stands.”

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Posted 3 years ago

“could not log onto the tracking after password was sent. But the shopping experience was very good with no problems in shipping and a fast delivery as advertised.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews