Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good site-ordering was very easy-good personal touch with email response-if all goes well with my order, I will definitely use again.”

Helpful Report

Posted 4 years ago

“i haven't received my rug as of yet, but the person i dealt with was very helpful and friendly.”

Helpful Report

Posted 4 years ago

“I purchased a rug from Incredible Rugs last week and i received responses to my emails from the company on the progress of the order through the shipping process within 1-24 hours after each request. Incredible customer service! Thank you”

Helpful Report

Posted 4 years ago

“Ordering was easy. I am updated frequently about the status of my order. So far, very very good n”

Helpful Report

Posted 4 years ago

“Good price, no tax, free shipping and 20% off. Delivery within one week.”

Helpful Report

Posted 4 years ago

“quick delivery good communication with delivery man”

Helpful Report

Posted 4 years ago

“Beautiful products and selection ! Easy ordering and very prompt response.”

Helpful Report

Posted 4 years ago

“I normally buy only hand kotted persians, but when confronted with a color scheme in my family room that I could not coordinate with these, I decided to try other options. Most of the reds in persians are more maroon, and no browns to be had. Of course if I wanted a well used antique for a king's ransom it would be sort of salmon due to fading, but that is not what I need. I looked at the rugs on Mayfair and Overstock, but could not find anything I wanted short of 1000 $. Of course, if I had wanted to pay over 2000, I could have purchased a lovely hand knotted Kazak. However, I decided to work under $1000, and found this site. It had some really nice Karastan, but my final choice was based on colors, and the Nouristan brick color matched my fireplace exactly. It is an exceptional rug, with paisley and flowers, blue and cream and brick. And they had 20% off, which was wonderful. Anyway I was very scared to open it, since I had never purchased anything but persians, but when I did, I peeked at the colors, and am happy. And I am hard to please. Thought maybe it would come with a pad, but no such luck. I will buy one, mohawk, on amazon. I may beed to buy another smaller one, because while it said 8 x 11, it is only 10 foot, 4 inches long. But OMG the color matches and I can sleep tonight ! BTW, I am redoing my family room in antique 1900 mission oak, and this rug goes really well. Brick brown. Lovely. Can I say more? And delivery free and so fast I could not believe it ! I would recommend them it you are looking. The website lets you see the rug in your room, don't ask me how...”

Helpful Report

Posted 4 years ago

“Excellent site and great shopping experience! Best prices online! Thanks!!!”

Helpful Report

Posted 4 years ago

“Great selection and prompt response from website on confirmation of purchase. Fast shipping too!”

Helpful Report

Posted 4 years ago

“Very happy with my choice...They were very informative and the rug was delivered on time. Would definitely order from them again.”

Helpful Report

Posted 4 years ago

“great, friendly service!”

Helpful Report

Posted 4 years ago

“So excited to have found this site! Fell in love with the rug at a retail outlet but it was priced over my budget. Took a chance & looked online & the Incredible Rugs site popped up & there it was. And the best part it was at a price I’d budgeted for. I will always check this site first when shopping for my home.”

Helpful Report

Posted 4 years ago

“I have been looking for a rug in the right size and also a buffalo print and this one is perfect.”

Helpful Report

Posted 4 years ago

“For several years I have wanted a Karastan Ashara Rug for our bedroom beside the bed. We currently have a larger Ashara Ivory for the foot of the bed. In searching for a smaller Ashara Ivory I came across your website and was pleased to see you had a smaller size in the pattern only a different color at a great price. The contrast in color looks great and I am very happy with my purchase. Plus you are located right here in Texas. Thanks”

Helpful Report

Posted 4 years ago

“Easy”

Helpful Report

Posted 4 years ago

“Selection”

Helpful Report

Posted 4 years ago

“Delivery was fast! Great service”

Helpful Report

Posted 4 years ago

“Arrived timely just as described. Fair price. Thank you!!”

Incredible Rugs and Decor 5 star review on 26th March 2020

Helpful Report

Posted 4 years ago

“Super easy & fast shipping!”

Helpful Report

Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews