Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my rugs and service when ordering was very helpful and delivery was prompt...”

Helpful Report

Posted 3 years ago

“Great selection and great customer service.”

Helpful Report

Posted 3 years ago

“I’m in my 80’s and not a frequent online or telephone shopper. This experience shopping by phone was perfect. The rep was kind, efficient and extremely intuitive and helpful. I’m expecting delivery today so I see other employees are as good at their jobs as was the lady who helped me. Thanks”

Helpful Report

Posted 3 years ago

“Prompt and willing to help. Great selection of rugs and grate prices.”

Helpful Report

Posted 3 years ago

“Great quality.”

Helpful Report

Posted 3 years ago

“Great quality.”

Helpful Report

Posted 3 years ago

“Great quality.”

Incredible Rugs and Decor 5 star review on 12th May 2021

Helpful Report

Posted 3 years ago

“Noah on phone great w It’s our questions. Like rewards free shipping and free pad. Get more supply of contemporary/ abstract wool rugs. All sizes. Like your website very much.”

Helpful Report

Posted 3 years ago

“Price was great”

Helpful Report

Posted 3 years ago

“After months of looking in b/m stores (returned two) and all on-line rug stores, finally found a replacement living room rug that looks absolutely amazing. Great quality.”

Helpful Report

Posted 3 years ago

“The website was easy to navigate- I entered the manufacturer and style and the rugs magically appeared. The rug arrived according to schedule and in excellent condition. I’m very pleased with my purchase and will order from this company again.”

Helpful Report

Posted 3 years ago

“shopping was easy great prices and website is great also they keep you well informed”

Helpful Report

Posted 3 years ago

“Incredible communication when my item got backordered by the supplier. Very attentive to keeping me informed on status.”

Helpful Report

Posted 3 years ago

“My shopping experience was great. The feature that allows you to see a rug in your room is incredibly helpful. Ordering was easy, communication has been good and shipping was fast. Thanks!”

Helpful Report

Posted 3 years ago

“Very pleased with efficiency of processing our order. I thought it came with a pad but still would recommend this company. The quality of our purchase is excellent!”

Helpful Report

Posted 3 years ago

“Extremely helpful and attentive.”

Helpful Report

Posted 3 years ago

“Great site! Love the sample ordering process. Will definitely buy two rugs if the samples match my decor! Thank you.”

Helpful Report

Posted 3 years ago

“I would like to truly say the gentleman that helped me with my order was outstanding! Wonderful customer service and excellent follow through! Could not of ask for a better person and experience! I hope you share this review! Truly truly amazing!! Yours truly., Becky Schrader”

Helpful Report

Posted 3 years ago

“Great shopping experience! Super website, great follow -up to sale with customer support! All questions answered by phone. Product looks great in our family room and came with free pad. Couldn’t be happier! Will definitely order again. Thanks Incredible Rugs!”

Helpful Report

Posted 3 years ago

“I notice that One Kings Lane has the same rugs but much cheaper. I am waiting for a big sale.”

Helpful Report

Posted 3 years ago

There is no reason to wait. Simply sign up for our Email Newsletter and you'll get sale pricing, free shipping, no tax, and an extra discount to use during checkout! Signup instantly, at the bottom of our site. Thank you.

Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews