Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My shopping experience was great. The feature that allows you to see a rug in your room is incredibly helpful. Ordering was easy, communication has been good and shipping was fast. Thanks!”

Helpful Report

Posted 3 years ago

“Very pleased with efficiency of processing our order. I thought it came with a pad but still would recommend this company. The quality of our purchase is excellent!”

Helpful Report

Posted 3 years ago

“Extremely helpful and attentive.”

Helpful Report

Posted 3 years ago

“Great site! Love the sample ordering process. Will definitely buy two rugs if the samples match my decor! Thank you.”

Helpful Report

Posted 3 years ago

“I would like to truly say the gentleman that helped me with my order was outstanding! Wonderful customer service and excellent follow through! Could not of ask for a better person and experience! I hope you share this review! Truly truly amazing!! Yours truly., Becky Schrader”

Helpful Report

Posted 3 years ago

“Great shopping experience! Super website, great follow -up to sale with customer support! All questions answered by phone. Product looks great in our family room and came with free pad. Couldn’t be happier! Will definitely order again. Thanks Incredible Rugs!”

Helpful Report

Posted 3 years ago

“I notice that One Kings Lane has the same rugs but much cheaper. I am waiting for a big sale.”

Helpful Report

Posted 3 years ago

There is no reason to wait. Simply sign up for our Email Newsletter and you'll get sale pricing, free shipping, no tax, and an extra discount to use during checkout! Signup instantly, at the bottom of our site. Thank you.

Posted 3 years ago

“This is the second time I have purchased a large area rug from this company. I chose to shop with them the second time because the first purchase went so smoothly!”

Helpful Report

Posted 3 years ago

“I found exactly what I wanted and the price was much lower than department store. I’m happy!”

Helpful Report

Posted 3 years ago

“had what I was looking for easy order and a great price”

Helpful Report

Posted 3 years ago

“The ability to see the rug in the room is a must and the reason I purchased from this site.”

Helpful Report

Posted 3 years ago

“The fabric I ordered was delivered 2 days after I placed my order - amazing! I felt the price was very reasonable as compared to other dealers. I haven’t opened it yet, but am very excited for my upholsterer to start work on my restoration.”

Helpful Report

Posted 3 years ago

“My wife and I absolutely love the 12x15 rug that we purchased from you! I wish you could see the room that we placed it in at our Coastal home in North Carolina. We were just talking about how much we loved it this morning. Thanks again”

Helpful Report

Posted 3 years ago

“Easy process! Thank you for follow-up emails keeping me posted on shipping, etc.”

Helpful Report

Posted 3 years ago

“Shopping for a rug was easy and a pleasure. Alll information I needed was available and easy to locate”

Helpful Report

Posted 3 years ago

“Shopping on your site easy and fortuitous for me! I bought two rugs. The best part was working with Noe in customer service. She couldn't have been more helpful regarding my time limitations! If I weren't retired, I'd hire her away from your company. Give her a raise!”

Helpful Report

Posted 3 years ago

“The site wAs easy to navigate, and the selection was impressive.”

Helpful Report

Posted 3 years ago

“Great product and great delivery. Thank you incredible rugs....you are now my first stop when needing a rug”

Helpful Report

Posted 3 years ago

“The selection is terrific, the filters work and being able to load the rug into a pic of the room was indispensable”

Helpful Report

Posted 3 years ago

“Love my rug. Great experience thank you”

Helpful Report

Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews