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Incredible Rugs and Decor Reviews

4.7 Rating 4,004 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 4,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Dilene was awesome!
Helpful Report
Posted 2 years ago
Prompt delivery and quality merchandise. This is my third order with Incredible Rugs and Decor. I recommend the company to friends searching for area rugs.
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Posted 2 years ago
I found the run I wanted on another site, but it was unavailable and they couldn't tell me when it would be available. So I kept looking and found this site; they had the rug and it was in stock!! Then, in all my excitement, I purchased the wrong size. I contacted them the next day and they adjusted my order for me seamlessly. I would not hesitate to shop here again.
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Posted 2 years ago
Loved the ability to show the rug in the room feature. I do think there could be more filters for choosing the right color scheme or design. Overall, great experience.
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Posted 2 years ago
Incredibly fast shipping and great customer service. Rug was exactly as pictured.
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Posted 2 years ago
This is my second purchase. I love the selection of rugs and the quality. The customer service is outstanding. My daughter had a recent exchange for size and they were very helpful with return and repurchase, and did this with great enthusiasm. That’s a plus in my book. :)
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Posted 2 years ago
Very easy website to navigate.
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Posted 2 years ago
Available to answer questions. Thankful.
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Posted 2 years ago
quick solved all my issues
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Posted 2 years ago
It was first time from this company . I am very upset ..(( I got 3 rugs smaller size,then I order...I do not know , what I should do with those rug , it do not go anywhere , so $ 127 throw away ...
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Posted 2 years ago
site couldn't be easier to navigate
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Posted 2 years ago
They apparently forget to ship half my order.
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Posted 2 years ago
Coming back again for another quality rug!
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Posted 2 years ago
Excellent Transaction! Superb service from order to delivery. Would recommend to everyone!
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Posted 2 years ago
Fast delivery Love the carpet.
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Posted 2 years ago
Excellent product and delivery time!
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Posted 2 years ago
Second time I have done business with this company. Just like the first time they were very professional and for exactly what I ordered in record time. Will order from them again, next time I need a rug.
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Posted 2 years ago
I Love it !!!
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Posted 2 years ago
Customer service was very helpful in selecting the proper rug pad for the rug I ordered. They even called me to confirm that my order was accurate before shipping because I ordered two pads and only one rug. Thank you for your diligence!
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Posted 2 years ago
Great!
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Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews