Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

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“Website is easy to navigate. Like that there are multiple photos in different settings for each rug display.”

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Posted 4 years ago

“Quality product. Easy ordering and no problems with delivery.”

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Posted 4 years ago

“Great selection. Helpful customer service.”

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Posted 4 years ago

“Great prices. Quick delivery. Beautiful rugs!”

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Posted 4 years ago

“Excellent selection, reasonable prices and easy to navigate website.”

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Posted 4 years ago

“Had a concern about delivery and Matt responded promptly and with accurate information.”

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Posted 4 years ago

“The customer service is outstanding. The rug I purchased is gorgeous, but the manufacturer shipped the wrong one. Robert was immediately on it to correct the shipment. I can't say enough about them. They have patterns I couldn't find elsewhere.”

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Posted 4 years ago

“Found exactly what I wanted at an affordable price. Ordering process was easy. Excellent communication.”

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Posted 4 years ago

“You have a very accessible & easy to navigate website. Plus, your prices are very competitive!”

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Posted 4 years ago

“I spent several hours shopping for area rugs since we recently has all carpet removed from den, breakfast room, kitchen and laundry area. The ones I chose for breakfast area and a conversation center in the den seemed the best value and the appearance was what I had envisioned.”

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Posted 4 years ago

“They picked up right away when I called and spent quite a bit of time on the phone with me helping me with my selection. I highly recommend them!”

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Posted 4 years ago

“Easy checkout. Beautiful rug. Looked as it was pictured. Great customer service when I emailed. Got a response within 12 hours. Would recommend this site.”

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Posted 4 years ago

“Selection was great, IRD had just the rugs I was looking for, and the price was the best around. Robert was very responsive in answering my questions about the order. Great experience all around!”

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Posted 4 years ago

“Love the rug, just took a long time to get it!”

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Posted 4 years ago

“They are beautiful.”

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Posted 4 years ago

“Customer service is extremely good.”

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Posted 4 years ago

“Easy website to review product and pay for product. Products are displayed nicely for reviewing.”

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Posted 4 years ago

“Love the rug”

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Posted 4 years ago

“Had been iPad shopping for a while. These “caught my eye” and the process flowed easily.”

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Posted 4 years ago

“Received my rug yesterday, and it's beautiful! The company emailed me three days after my order to tell me it had been submitted to the manufacturer warehouse, and that I'd receive an email when it shipped (which I didn't). However, when I contacted the company to find out a shipping ETA, they responded quickly with the shipping confirm, and the rug arrived within a day or two. Good customer service.”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews