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Incredible Rugs and Decor Reviews

4.7 Rating 3,992 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,992 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Love the rug, just took a long time to get it!
Helpful Report
Posted 4 years ago
They are beautiful.
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Posted 4 years ago
Customer service is extremely good.
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Posted 4 years ago
Easy website to review product and pay for product. Products are displayed nicely for reviewing.
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Posted 4 years ago
Love the rug
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Posted 4 years ago
Had been iPad shopping for a while. These “caught my eye” and the process flowed easily.
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Posted 4 years ago
Received my rug yesterday, and it's beautiful! The company emailed me three days after my order to tell me it had been submitted to the manufacturer warehouse, and that I'd receive an email when it shipped (which I didn't). However, when I contacted the company to find out a shipping ETA, they responded quickly with the shipping confirm, and the rug arrived within a day or two. Good customer service.
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Posted 4 years ago
Beautiful rug. Shipped safely. Communication/speed of shipping were less than perfect. (Could be Covid. Not sure.)
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Posted 4 years ago
The two rugs arrived today in perfect condition and they are gorgeous! I could not be more pleased had I picked them out in the store in person but since I am in Pennsylvania and you are in Texas, I had to rely on the Internet. The help I received in choosing them was very courteous and patient. Thank you very much and I highly recommend Incredible Rugs and Decor!
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Posted 4 years ago
Great experience
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Posted 4 years ago
Great!
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Posted 4 years ago
The site is easy to use and the rug descriptions are accurate.
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Posted 4 years ago
Real people who were real helpful. What an excellent surprise. Very very happy with the sales team.
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Posted 4 years ago
I found exactly what I was looking for, the website functioned easily, and to cost was exactly as advertised. Thank you!
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Posted 4 years ago
Love the design and outrageous wonderful colors!
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Posted 4 years ago
Prompt customer service and great quality rugs
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Posted 4 years ago
Love the runner. It is exactly what I was looking for. Plan to order 2 larger rugs of the same design soon.
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Posted 4 years ago
Ordering merchandise from IR&D always a pleasurable experience. Topnotch website, second to none!
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Posted 4 years ago
Great ordering experience and the rug is as beautiful as it looked online!
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Posted 4 years ago
Great rugs, people and service. Very patient and helpful, got EXACTLY what we wanted.
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews