Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Customer Service rep, Rusty, couldn't have been more helpful or nicer. Very straightforward and efficient, he handled my order issue in short order. I am very satisfied with the outcome and have already received confirmation by email. Thank you!”

Helpful Report

Posted 2 years ago

“Quick response to my questions”

Helpful Report

Posted 2 years ago

“This rug has been vacuumed over 20 times and still sheds like it’s day 2. This rugs quality is terrible. I paid over $1000 dollars and nobody can sit on the rug because it sheds all over our clothes. Playing with the grandkids is a no no. Should of returned this rug right away”

Helpful Report

Posted 2 years ago

“Stayed in a VRBO which had this rug. Fell in love with it and google searched until I found it on your site. Liked the opportunity to order different sizes. Bought it for our condo we just moved into 2months ago.”

Helpful Report

Posted 2 years ago

“I appreciated the selection and prices of available rugs. My order of a rug sample was filled promptly and communication in terms of order received, filled, shipped was excellent. If all works out, I will probably be ordering a rug in the near future.”

Helpful Report

Posted 2 years ago

“An easy and enjoyable way to shop for rugs. I found one I loved in a store that would have to be ordered (appx4-5 weeks). Found it here, much cheaper, with free shipping and a 2-5 day shipping time.”

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Posted 2 years ago

“Very happy with the whole experience. Easy to order. Customer service was great, and I love the rug. Looks even better than the picture. Colors are great, and it added a lot of warmth to our room.”

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Posted 2 years ago

“5 stars”

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Posted 2 years ago

“I’ve purchased 3 area rugs over the past year and each are high quality and beautiful! If I need other area rugs, I’d shop here again!”

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Posted 2 years ago

“Easy to navigate site with great selection of rugs. Found just the size we needed to match a prior purchase in stock. Quick delivery and good communication with the company.”

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Posted 2 years ago

“The website is well organized and provides good information to support finding items that met our needs/wants. Ordering was simple and post purchase communication regarding shipping was helpful.”

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Posted 2 years ago

“Great customer service and fast delivery!”

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Posted 2 years ago

“***** Communications excellent. Prompt delivery. Product quality and appearance as presented. A+”

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Posted 2 years ago

“Incredible Rugs and Decor had excellent customer service, and we absolutely LOVE the rug we got. Thank you!”

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Posted 2 years ago

“Great quality rug! Easy to order and it arrived really fast!”

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Posted 2 years ago

“Absolutely outstanding. We ordered a custom size and it arrived only four months later (six months was what we were told to expect). Incredible quality, perfectly manufactured. Just a beautiful area rug. We could not be more pleased with our purchase. Jim in California”

Helpful Report

Posted 2 years ago

“The shopping experience was perfect and my order quickly arrived. Sadly I will now experience the return end of the experience. Hope that goes as smoothly.”

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Posted 2 years ago

“Great service and communication.”

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Posted 2 years ago

“Recommended by my decorator as easy to work with, good prices, and colors true to pics. I wholeheartedly agree.”

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Posted 2 years ago

“Responsive, run by real people. Fast delivery. Colors accurate!”

Helpful Report

Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews