Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a gorgeous rug and the online pic doesn’t make justice to it. First of all it doesn’t shed AT ALL! The colors don’t blend in and the design is very beautiful.”

Incredible Rugs and Decor 5 star review on 16th August 2021

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Posted 3 years ago

“Excellent website and customer service!”

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Posted 3 years ago

“Spent hours trying to find a rug. I have colors that aren’t trending so it was difficult to find. I am so happy to find my rug here. Love it!”

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Posted 3 years ago

“Excellent service and communication.”

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Posted 3 years ago

“Customer service is wonderful and so very helpful. I made an error in my order and they were very responsive and were able to quickly fix my order. Communication was great!”

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Posted 3 years ago

“Excellent service. Received my Karastan rug a week after order. Its beautiful. This was a first time order for me so I ordered a 3x5 rug for my entryway. I ordered a 9x12 Karastan from Macy"s on 7/30/21 and still have not got the rug. Timely delivery and quality product. My next Karastan order for an 8x10 will be placed with Incredible Rugs and Decor.”

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Posted 3 years ago

“Good communication.”

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Posted 3 years ago

“We love your rugs AND customer service! This is our third rug in a month… we only need one more. Thank you for the service that you provide. Sincerely, Marty S.”

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Posted 3 years ago

“Hello, I received the smaller rug I ordered but did not receive the larger rug. I was informed after the fact that it is back ordered until October and my credit card was charged for the rug I haven't received yet.”

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Posted 3 years ago

“Hello! I can’t thank you enough for providing such great customer service to us! I placed an order on August 4th and it has already arrived! I had mentioned to the sales person that we were hoping it would be here for my birthday party on August 14 and you all made it happen! Thank you!! We truly appreciate it. :) Staci”

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Posted 3 years ago

“It is a leap of faith when placing an order from a photo sampling; however, the Karastan Spice Market Saigon rugs proved to be much more than I anticipated. They are gorgeous, I am very pleased with the product and your service. PKR - Virginia Beach, VA”

Incredible Rugs and Decor 5 star review on 10th August 2021

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Posted 3 years ago

“very good..”

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Posted 3 years ago

“I always have prompt service and am satisfied with the service.”

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Posted 3 years ago

“Great customer service. I ordered a rug in the evening and realized I had ordered the wrong size. I quickly emailed Incredible rugs of my mistake. When I called the next morning, they had read my email and was ready to call me.”

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Posted 3 years ago

“Love my rug! Loved the customer service and easy process from purchase to receipt of item!”

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Posted 3 years ago

“Still waiting on the rug after receiving the pad.”

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Posted 3 years ago

“Very pleased with my rugs andIncredible Rugs and Decor. I recommend.”

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Posted 3 years ago

“I love the rugs, I have one on back order. They have been good about keeping me updated! I don’t really like the long wait, but I understand it’s not their fault!”

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Posted 3 years ago

“Great experience. Found the rug I was looking for that was sold out on other sites and got a discount code. Shipped incredibly fast. Would definitely recommend and shop here again!”

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Posted 3 years ago

“Very easy”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews