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Incredible Rugs and Decor Reviews

4.7 Rating 4,005 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 4,005 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Ordered this rug for my study and it was perfect. It feels nice to walk on and has a unique look. Arrived faster than promised. Love the room decorator tool to try out the rug in my space. Worked great.
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Posted 5 years ago
Loved being able to picture the various rugs in my room. That feature really worked. I ordered the rug for my dining room and it was perfect for my space. So I ordered another rug for my study. Interestingly the first rug I thought was going to look good, didn't when I used the space planning tool. I selected a different rug. The rug arrived in under a week and 2 days earlier than expected. It looks great! So I'm back to get another one. Great prices too.
Incredible Rugs and Decor 5 star review on 17th May 2019
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Posted 5 years ago
I accidentally ordered the rug before I entered the discount code then ordered a second rug. I sent an email and the first order was canceled without any problems. I also called about whether or not the rug was pre treated with a stain resistant substance. Robert answered my question promptly and thoroughly. I will definitely recommend you to my friends and family.
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Posted 5 years ago
Great and easy website to find the most incredible rugs. Thank you for your service.
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Posted 5 years ago
Excellent!!!
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Posted 5 years ago
Robert and Emily were very helpful finding rugs similar to the one I loved that was just too big for the space. Emily got back to me in no time with two options and a link to more. One of the options was perfect.
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Posted 5 years ago
Came earlier than date expected. Wrapped up securely with coverings on both ends. Rugs looked even more beautiful in person. We saved about $50 more going with this company. You can’t beat the price and quality. Highly recommend!!
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Posted 5 years ago
Very quick!!! Great rugs!
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Posted 5 years ago
Excellent selection and the best pricing around! Placed my order on a Saturday and the new rug and pad were on my floor the following Wednesday. All items were as advertised. I would definitely recommend shopping with Incredible Rugs and Decor!
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Posted 5 years ago
I've been very pleased so far! Incrediblerugsanddecor.com had the exact product I wanted at the absolute best price. The company has been in communication with me ever since I placed the order to keep me informed on the shipping process, arrival date, and just to make sure I am happy with the progress of the order in general. Highly recommended company to do business with.
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Posted 5 years ago
received several area rug with great satisfaction
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Posted 5 years ago
Beautiful rug. Great service. Could not be happier!
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Posted 5 years ago
The Karastan rug I received was thicker and prettier than other types I have purchased elsewhere. I will be returning for future business.
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Posted 5 years ago
easier to filter the information of product. rug description is detailed and helpful. customer service is easy to contact (but chat only available at 10Am, no work in weekend).
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Posted 5 years ago
Purchased 3 wool rugs that I had been shopping for for some time. I found them less expensive elsewhere and they granted me a 112% price match so of course I ordered from them. Fantastic service, Emily responded to my request immediately and they helped me process the order! Would definitely purchase from them again!
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Posted 5 years ago
confirmed the order, gave good info re a slight delay, and everything got here in great condition . Like the rug very much. Had a question and customer service was friendly and helpful (thank you Steve)
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Posted 5 years ago
Great costumer service Quick and easy way to place order Great products
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Posted 5 years ago
I love their products Easy and quick order Great costumer service
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Posted 5 years ago
Excellent responsiveness in helping me to order an alternative rug to replace one that was out of stock
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Posted 5 years ago
I was very happy with my online purchase process. Simple as could be. Love the selections and love my new rug. Great price too. Getting it delivered 2 days early was the surprise and delight I enjoy. Thank so much.
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Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews