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Incredible Rugs and Decor Reviews

4.7 Rating 4,006 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"Debbie -
Unverified Reviewer
“Quality!! Beautiful and affordable. Am ordering more today!”
Helpful Report
Posted 9 months ago
"BZN406"
Unverified Reviewer
“My new rug is exactly what I have been looking for. The colors blend in with my living room furniture and artwork. My biggest compliment is that this is the cushiest rug I have ever walked on! Beautiful and Cushy! Thank you!!”
Helpful Report
Posted 9 months ago
"Wanda"
Verified Reviewer
“The rugs are beautiful !”
Helpful Report
Posted 9 months ago
Julie
Verified Buyer
“Sales rep very helpful, ordering process easy and rug arrived ahead of schedule. The rug was as described snd very pleased. Super price!”
Helpful Report
Posted 9 months ago
"Wanda"
Verified Reviewer
“The rugs are beautiful !”
Helpful Report
Posted 9 months ago
"Elizabeth W
Unverified Reviewer
“Beautiful and Trustworthy! My rug is beautiful and large size fits perfectly for the living room! I needed rug quickly as I was expecting guests, and after speaking with Customer Service about my needs, it was shipped promptly. No regrets here!”
Helpful Report
Posted 9 months ago
"Colleen S
Unverified Reviewer
“Just love the quality of this rug. Ordered a small size to make sure of color and spot on before I purchase a large size.”
Helpful Report
Posted 9 months ago
"Penny C
Verified Reviewer
“I absolutely love my new rug. The quality and colors are beautiful. Hope to enjoy it for many years to come.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Very helpful manager and rug quality”
Helpful Report
Posted 9 months ago
"Tammy C
Verified Reviewer
“Incredible Rugs is a very good company and will be buying more from them in the future. My rug was delivered promptly and packaged very well. I received my refund on the sample I ordered promptly and with out concern. I wish all companies ran their business as well as Incredible Rugs.”
Helpful Report
Posted 9 months ago
"Lisa W
Unverified Reviewer
“My entire experience with the staff at Incredible Rugs has been awesome. They care about their customers, they know their business well, and can answer any questions you may have. Shipment is fast as well, and their pricing is very competitive. I’m sending pictures in a separate email. Thank you! Lisa W.”
Helpful Report
Posted 9 months ago
"You C
Verified Reviewer
“Even though Rugs Direct had a better price, I went with you because of Dilene, who was informative and quick to chat or return phone calls. Also the Better Business Bureua gave you better reviews. I liked your policy of ordering a sample first although this time the sample was unavailable. You might talk to Karistan about having more samples available. Please pass on my compliments to Dilene's boss. Sincerely, Kathleen Anger”
Helpful Report
Posted 9 months ago
Sylvia
Verified Buyer
“Great service and great products. Was not disappointed. Would order again”
Helpful Report
Posted 9 months ago
Teresa
Verified Buyer
“Very helpful”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“I saw the rug at a place we were staying and loved it. I ordered it and am very pleased”
Helpful Report
Posted 9 months ago
"Susan S
Unverified Reviewer
“Grace was fantastic in helping me choose the right rug. (I sent her a picture of my room). We reviewed several choices and came up with the right solution. Then she rushed it so I could get it in a week. Just in time for my contractor to place it under all the furniture that he had to move to replace my flooring.”
Helpful Report
Posted 9 months ago
Debbie
Verified Buyer
“Loved the rug that I ordered but unfortunately the colors just didn’t work in our room. The communication concerning the return was prompt and clear. The whole process was seamless and I would definitely order again! So appreciate the great service!”
Helpful Report
Posted 10 months ago
Judith
Verified Buyer
“For a first time experience, I was very pleased with the outcome. I received 3 beautiful rugs (2 rather quickly, 3rd after having to choose a different one due to error with discontinued item). And they look fabulous in my home.”
Incredible Rugs and Decor 5 star review on 8th April 2024
Helpful Report
Posted 10 months ago
Alice
Verified Buyer
“The rug beautifully coordinates with furniture decor and is very well made.”
Helpful Report
Posted 10 months ago
Albert
Verified Buyer
“I love this site; they make it super easy to visualize the rug in your room, they have a huge selection, and the products I've recieved are top notch. Their standard shipping is quick; I had my rug in a few days. Combined with their frequent sales, what else do you need? There is one small downside - samples. The samples take a while to arrive. (Like weeks.) Photo tools to image the rug are great, but I want to see the actual product in the actual lighting in a space. It makes it hard to make a decision to purchase.”
Incredible Rugs and Decor 5 star review on 6th April 2024
Helpful Report
Posted 10 months ago
Incredible Rugs and Decor is rated 4.7 based on 4,006 reviews
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