Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

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“Arrived quickly! We love it!”

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Posted 4 years ago

“They were so very helpful. Incredible”

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Posted 4 years ago

“Everything was a breeze, from ordering (at a great price) to timely and professional delivery. Thanks!”

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Posted 4 years ago

“They were helpful and the service was fantastic. Thanks, Matt! We really like the rug.”

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Posted 4 years ago

“Updates are important and they kept me informed. I'll know more once the rug is delivered.”

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Posted 4 years ago

“Seamless process from start to finish. Excellent communication. Excellent product at a reasonable price.”

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Posted 4 years ago

“So far it’s been good. We will know more when we get our rug”

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Posted 4 years ago

“Excellent customer service. Will definitely order again.”

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Posted 4 years ago

“This invoice did not reflect 15% discount code I entered so billing is in error. Please contact me to correct do Pay Pal does not invoice me for this incorrect amount. Thank you Chris Clements 4257332264”

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Posted 4 years ago

“I can't say enough good things about Incredible Rugs and Decor. Their prices are the best I've found and the processing and delivery was excellent. The customer service is wonderful. An issue with our rug was taken care of immediately. I am a very happy customer who will continue to be a repeat customer!”

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Posted 4 years ago

“Love the selection. Looking forward to receiving the rug!”

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Posted 4 years ago

“Best prices, easy to navigate website, huge number of offerings. Rug was shipped out quickly.”

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Posted 4 years ago

“No questions - Just wanted to say you all are AWESOME!!! You managed to get my order confirmed and allocated for me on a rush when inventory said there was only 1 left within days of me ordering. I got the notice that it shipped FED EX within 1 day of getting final confirmation. I had to do a happy dance when the rug got delivered TODAY only 2 days after shipping. Thanks also to Heather for taking care of me when I called and reaching out to the warehouse. I appreciated her help. I have a couple more rugs I'll be needing once I'm in my new home and I'll definitely be using your company again. Thanks and you all have a Merry Christmas! Arliss B”

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Posted 4 years ago

“Ordered rug before thanksgiving..still haven't received..called company, talked to lady said she would track it down and email me..but haven't heard a thing. Ordered rug nov. 6th, bank debited..really disappointed. You have my money but I have no rug.”

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Posted 4 years ago

Hi Carol, you chose to pre-order this item as our site was showing 'sold out'. We sent you an email update on Nov 9th with an estimated ship date. Today, we emailed Fedex shipment details showing a delivery date of Sunday. Thanks for your patience on this order. I think you will find it to be worth the short wait.

Posted 4 years ago

“Liked web site design and being able to do photo shop to envision in own home”

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Posted 4 years ago

“Excellent selection of good quality brands at a good value. Had one issue during the ordering process and it was resolved right away.”

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Posted 4 years ago

“It looks great in our living room and it is well made with the edges bound all around.”

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Posted 4 years ago

“Nice selection of rugs for a reasonable price!”

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Posted 4 years ago

“I'm so glad I came across this site while searching for a nice area rug. I found many nice, beautiful rugs! One is on the way to my home and I am sure I'll order more. So lovely, really! Thank you to Incredible Rugs and Decor!”

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Posted 4 years ago

“This is my second purchase from Incredible Rugs. It's my favorite place to shop for quality rugs. The site is easy to navigate and so far my rug selections have matched my decor. Very pleased”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews