Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My shopping and purchase experience was wonderful. The product information was very complete and the photos assisted in my selection process. The order process was easy and I immediately received information about the process that will take place related to my order.”

Helpful Report

Posted 5 years ago

“I am pleased with the Surya rug I ordered. I received it in less than a week and I was pleasantly surprised with the quality of the rug. I will not hesitate to order more items in the future.”

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Posted 5 years ago

“Love the technology that allows us to view rugs in our room”

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Posted 5 years ago

“I have purchased many rugs through you guys and your products are always beautiful and shipped quickly. Thank you.”

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Posted 5 years ago

“Website was very easy to use; auto-generated information about order status was clear to understand and helpful. A great ordering system! I would definitely use again!”

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Posted 5 years ago

“I can't remember the last time I received an email confirmation from an actual human that said I made a great choice and gave me a status update on my order. That kind of detail and customer service will make someone keep coming back for more products. Keep up the great work. Special shoutout to Steve who was very helpful.”

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Posted 5 years ago

“Easy, great prices.”

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Posted 5 years ago

“Great price and very easy to order.”

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Posted 5 years ago

“Selection was good. Having had a 35 yr old Karastan it was hard to do anything but another Karastan and I like what I found and the fact there was an app to view it in the room.”

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Posted 5 years ago

“Incredible”

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Posted 5 years ago

“Incredible service!! Worked with me to make sure that I ordered the correct rugs that I wanted!”

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Posted 5 years ago

“Rug delayed from mid August to late September. I would have bought from a different vendor if I knew I had to wait so long. BUT MY CREDIT CATD HAD ALREADY NEEN CHARGED!!!!”

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Posted 5 years ago

Hi Terilyn, I'm sorry about any confusing info from our warehouse. The good news is that your rug shipped earlier than expected and was delivered today by Fedex. You should see tracking details in your inbox. Thank you and enjoy!

Posted 5 years ago

“Timely”

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Posted 5 years ago

“Very good website and great pricing!”

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Posted 5 years ago

“Excellent service and fast shipping! I’m very pleased with my purchase!!”

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Posted 5 years ago

“I really appreciated the immediate and excellent service Emily provided for me. She kept me informed until she found me a 2x3 rug. I'm hoping the colors work with my design plan. If so, I will be ordering a 8x11 for my living room. I also got an email from Steve informing me of my Visa charge. Like I told Emily, your team is really on it. Thanks Again..”

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Posted 5 years ago

“We had an issue with our original order being in stock, but they were prompt in helping us order a replacement rug. They were always very responsive to any questions I had. I would order from them again.”

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Posted 5 years ago

“I received this Rug it is so beautiful I am purchasing another as my living space is so big.”

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Posted 5 years ago

“Excellent service and good communication from Incrdible argus and Decor!”

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Posted 5 years ago

“Easy to use website. Good to have tracking info and our rug was perfect.”

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Posted 5 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews