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Incredible Rugs and Decor Reviews

4.7 Rating 4,013 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Lindsey
Verified Reviewer
“I had a great experience buying online! Samples were available for purchase so I could be sure of the colors I was getting. Shipping and customer service was great as well! Would definitely but from them again.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Easy to find what I was looking for and very easy to order!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“ROBERT was pleasant, professional - full of knowledge and and helpful suggestions.”
Helpful Report
Posted 2 years ago
Lea
Verified Reviewer
“Ordering was very easy and excellent customer service!”
Helpful Report
Posted 2 years ago
Karen J
Unverified Reviewer
“We've used Incredible rugs numerous times to decorate our home. I've even used them for family Christmas gifting. I've always been very satisfied with our choices but what is "incredible" is their customer service. They will answer any question and from time of order they confirm each piece, how long it will take till delivery and their packaging is impeccable. We love this company and highly recommend them.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Easy to use website and discount too !”
Helpful Report
Posted 2 years ago
Marilyn
Unverified Reviewer
“This is the second rug I've purchased from you.. There was a 15 percent off offer that I subscribed to.. The coupon offer was to come to my e mail with a code number. It never came.. All I got was points.. That's not 15 percent that was offered to me. ..poor customer service!”
Helpful Report
Posted 2 years ago
Amanda S
Verified Buyer
“Wonderful experience! Rug looks great!”
Helpful Report
Posted 2 years ago
Kathleen L
Unverified Reviewer
“Re-decorating my living room. I had replaced my carpet with a new wood floor and needed an area rug. I came across this site and ordered the Karastan Marash Ezine Cream area rug. I couldn't be more pleased with the quality, color and how well it makes my room look !”
Helpful Report
Posted 2 years ago
Madolynn B
Verified Buyer
“I love my rug. I was expecting a light but I love tha black. I would do it all over again. I will keep my eye open for your rugs. Madolynn Bouton”
Helpful Report
Posted 2 years ago
Cindy B
Verified Buyer
“We love our black, white & gray area rug. However, it arrived with an error. The corner gray stitching that goes all around the area rug is cut. It is missing about 1-2 inches. I’m going to try to hand stitch it but I’m disappointed. It’s such a hassle to send the rug back so I hope this works. I expected the rug to be perfect since I couldn’t use the discount for this particular rug company at Incredible Rugs & Decor.”
Helpful Report
Posted 2 years ago
Judy P
Verified Buyer
“I love the rug! It is beautiful. The shop keep me informed of when the rug would be delivered. Excellent service. I will purchase more there!!)”
Helpful Report
Posted 2 years ago
Susan K
Verified Buyer
“Very friendly people. Wrong shipping address was put in and they corrected and handled very promptly!!! Love my rugs they are beautiful.”
Helpful Report
Posted 2 years ago
Suzanne Y
Verified Buyer
“Very pleased with my shopping experience.”
Helpful Report
Posted 2 years ago
Elaine C
Verified Buyer
“So happy with Incredible Rugs and Decor and our rug. We had been searching and searching, and finally landed on the rug we wanted. Incredible Rugs and Decor had the BEST price and free shipping!”
Helpful Report
Posted 2 years ago
Fairfax N
Verified Buyer
“lovely rugs and great service.....F.Nabers”
Helpful Report
Posted 2 years ago
Mary M
Verified Buyer
“Loved rug”
Helpful Report
Posted 2 years ago
Judith C
Verified Buyer
“Such wonderful kind people with beautiful and non-toxic rugs. Love love love and will recommend to all my friends.”
Helpful Report
Posted 2 years ago
David W
Verified Buyer
“Rug is beautiful, as advertised, though the long side dimensions given were not quite accurate. And delivery took far too long.”
Helpful Report
Posted 2 years ago
Mary L
Verified Buyer
“The order process was quick and easy. Rug arrived very quickly. Unfortunately the color didn't work for me so I had to return it. The return process was easy and the customer service was excellent.”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,013 reviews
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