Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your website but even more, I loved the very kind and efficient assistance of Noah. I had of few bumps along the way to my order confirmation but I think everything will be fine! If Noah lived closer, I'd bake him some cookies!”

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Posted 3 years ago

“The 4th of July sale was amazing and the website makes it very easy to get exactly what you’re looking for.”

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Posted 3 years ago

“Very Good - if the rug is delivered on time per email notifying me item has shipped!”

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Posted 3 years ago

“Rug shipped fast”

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Posted 3 years ago

“Easy to use website. Great option to “see rug in your room” online. Interface with your employees for my questions was prompt and courteous. IR has their act together!”

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Posted 3 years ago

“5 stars! I have ordered many rugs from Incredible Rugs and I am never disappointed. The rugs are top quality and the service is excellent.”

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Posted 3 years ago

“So far so good. We will see once delivered. I’m hopeful”

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Posted 3 years ago

“Thanks so much for your incredible responsiveness The rug is beautiful!”

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Posted 3 years ago

“We were helped by Noah. He was very helpful, knowledgeable, and professional. We live the rug!!!!”

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Posted 3 years ago

“Ordering was easy and they have a good selection, but I received shipment and tracking info for my order AFTER it had already been delivered and I had even reached out to inquire about it. Terrible.”

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Posted 3 years ago

“We just moved into a new home. The dining room is a focal point. This rug was exactly what we wanted. A great selection, a great price and timely delivery. It looks terrific. Nice job.”

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Posted 3 years ago

“They listen to the client and want to help. Got my order updated and had a larger rug shipped. Very responsive in this day and age!,”

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Posted 3 years ago

“So luxurious, I love this rug. It’s a lot lighter than it looks in the pictures, but it is a beautiful, thick rug, luxuriously comfortable. Thank you so much!”

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Posted 3 years ago

“The rug is great quality, looks just like we envisioned”

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Posted 3 years ago

“Shopping was fine. Rug is as expected. Delivery was a nightmare! YRC Freight was disorganized and never knew when the rug would be delivered. Multiple phone calls required. They kept putting delivery off 3 different times. The rug was finally delivered at a 4th different time!!!! Very frustrating. Waited around and wasted an entire day waiting for the rug! I will probably not use Incredible rugs again due to delivery issues”

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Posted 3 years ago

“Like the app that I could see the rug in my room”

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Posted 3 years ago

“So luxurious, I love this rug. It’s a lot lighter than it looks in the pictures, but it is a beautiful, thick rug, luxuriously comfortable. Thank you so much!”

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Posted 3 years ago

“Totally pleased with all parts of the shopping experience! Rugs are beautiful and nice quality; the free pads work just fine. I will shop here again the next time I need rugs!”

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Posted 3 years ago

“Great customer service!”

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Posted 3 years ago

“First of all INCREDIBLE RUGS is just that!… Their an amazing vendor. Their website to review and select product is outstanding, and the service, ordering and delivery… easy, efficient and quick. The quality, design and colors of the Karastan rug I purchased are remarkable! This gorgeous rug exceeded my every expectation and is just stunning. I will certainly shop again with Incredible Rugs…”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews