Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

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“One word...Incredible! I am in love with the Karastan Spice Market rug and runner I ordered! So rich and Karastan's wonderful quality! Thank you Incredible Rugs and Décor for the easy order and your prompt delivery!”

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Posted 6 years ago

“This is the second rug I have purchased from Incredible Rugs. I am beyond pleased! The quality, the price, the speedy (AND FREE) delivery - what is not to like? Already choosing my next one. Have also recommended to my friends. Thanks for a pleasant transaction. I value your business and rate you highly!”

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Posted 6 years ago

“Great rug! Great customer service!”

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Posted 6 years ago

“Great rug at fair price.”

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Posted 6 years ago

“I ordered a small rug as a sample. The cost was reasonable, free shipping and I appreciated the updates on shipping and delivery. Rug arrived in good condition when expected.”

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Posted 6 years ago

“Ordering was easy, delivery was quick, and questions answered promptly. Would recommend for your carpet needs.”

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Posted 6 years ago

“Good looking rug soft and well made.”

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Posted 6 years ago

“Bright vibrant color. Looks like it will be easy to maintain. One down side is that the edges curl a bit from being rolled but we have something heavy on two of them and they should flatten out soon. We are getting lots of compliments!”

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Posted 6 years ago

“excellent customer service”

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Posted 6 years ago

“Your employees need training in customer service. I had an unfilled order and became absolutely exasperated with some bozo who was running his mouth, talking down to me and not listening, much less trying to solve the problem. Never again.”

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Posted 6 years ago

It can be frustrating when an item sells out early. We do our best to provide helpful solutions and/or accommodations whenever possible. I'm sorry if our attempts to serve you came across as less than helpful and courteous. Our intentions were, apparently, misinterpreted. Our apologies.

Posted 6 years ago

“photos matched carpet, fast delivery”

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Posted 6 years ago

“quick delivery and the best sale prices! I will order from you again!”

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Posted 6 years ago

“Good quality rug, good communication about delivery”

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Posted 6 years ago

“Great communication throughout.”

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Posted 6 years ago

“Absolutely the best customer service!”

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Posted 6 years ago

“My rug is beautiful and arrived in excellent condition as well as padding.”

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Posted 6 years ago

“The price was awesome- the rug came quicker than expected. I was so excited I went to FedEx Freight to pick rug up myself. However, the packaging came ripped and the rug was a little greasy/ dirty. I concerned, I would have to return the rug. Just wiped it off and all good. Thank you for such a great experience.”

Incredible Rugs and Decor 5 star review on 20th October 2018

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Posted 6 years ago

“I love being able to get a rug sample--really makes the decision process so much easier. Although, the rug color was not what I wanted, returning the rug sample was so quick and simple.”

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Posted 6 years ago

“Great and friendly service. Wonderful selection.”

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Posted 6 years ago

“I just purchase a Loloi Anastasia rug in grey/sage. It is a beautiful rug, and the service that I received from Incredible Rugs was really Incredible! The rug arrived early, in perfect condition and was just as described. I couldn't have asked for a better experience. I also love the prices at Incredible Rugs. I did look at other sites before purchasing this rug. Incredible Rugs was the best price, and I do believe the best service.”

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Posted 6 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews