Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your company designs, creates, ships and services a superior product! I buy only from you!”

Helpful Report

Posted 2 years ago

“Easy site to maneuver around. Great price and fast shipment!!!”

Helpful Report

Posted 2 years ago

“Learning to really love this company, really love the search engines and being able to see the rug in the room! Very prompt service with updates after placing the order.”

Helpful Report

Posted 2 years ago

“Excellent quality and service!”

Helpful Report

Posted 2 years ago

“I absolutely love all of the rugs I have purchased! They are gorgeous. I had made an error submitting my last order and called customer service. A very kind young man took care of my issue immediately. Great service and great product.”

Helpful Report

Posted 2 years ago

“Easy site to navigate”

Helpful Report

Posted 2 years ago

“Haven’t received my rug yet”

Helpful Report

Posted 2 years ago

“Pretty slow to ship from date of order”

Helpful Report

Posted 2 years ago

“Very fast delivery. Exactly what I ordered. Website had search features that enabled me to find the size and style rug I was looking for.”

Helpful Report

Posted 2 years ago

“The site was easy to navigate and to make my purchase. Prices are reasonable given the quality of rugs available. I am very glad I found Incredible Rugs and Decor.”

Helpful Report

Posted 2 years ago

“I was able to find exactly the right size and colors. I love that the rug colors are displayed right on the page so you don’t have to rely solely on the photos. Excellent follow up emails from the company.”

Helpful Report

Posted 2 years ago

“The staff was super and this rug was hard to find locally. It is a Karastan Spice Market in Garnet. I saw the sale ad and jumped. It should be arriving today and will match the living and dining room carpets in a spot needing filled. The pricing was super too.”

Helpful Report

Posted 2 years ago

“Excellent service. Beautiful rug! From the beginning to the end, it was one of the best online experiences I’ve ever had. Since I was buying an 8’ by 10’, they even advised up front that return shipping would be my responsibility and that they would be glad to send me a sample first. I still opted to go ahead and order the rug based on the photo shown on the site. The rug and pad arrived within a week. The color was as shown, but it’s more beautiful in person. The quality is great. It’s actually got more heft to it than I expected. Would definitely recommend this company!”

Incredible Rugs and Decor 5 star review on 1st May 2022

Helpful Report

Posted 2 years ago

“Items were clearly described. I was kept informed along the way as to product availability and shipping schedule. Rugs arrived within 4 days in great condition. Love the free shipping! Good experience all around.”

Helpful Report

Posted 2 years ago

“So far it was a very good price and quick delivery. I do not have the rug yet it is supposed to arrive today.”

Helpful Report

Posted 2 years ago

“I just found out that the rug I had on order is on it’s way to me. Please disregard the negative review. Thank You!”

Helpful Report

Posted 2 years ago

“I have been shopping for that rug for a month or so, comparing different sites. On your site, I couldn't access the feature of seeing the rug in the room. I chose your site based on your reviews and the 15% discount.”

Helpful Report

Posted 2 years ago

“Great price on rugs. Extensive inventory. Considerate and responsive help center. Quick delivery. What more is there. They really are Incredible!”

Helpful Report

Posted 2 years ago

“So far, so good. I have not received it yet. Tomorrow!”

Helpful Report

Posted 2 years ago

“I called and got immediate, courteous and informative service. It was a pleasure speaking to a real person! Shipping and delivery were prompt. My order is arriving today. I will review the product when all is “done and dusted”.”

Helpful Report

Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews