Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, easy checkout, and quick to ship.”

Helpful Report

Posted 3 years ago

“Great rug great service! Rug is beautiful with gorgeous colors. I ordered another rug in the collection. Service is great, shipping prompt. Very satisfied.”

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Posted 3 years ago

“TWO PARTS - GREAT - The UPS driver was great. He brought the rug inside for me. NOT GREAT - We didn’t receive the pad.”

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Posted 3 years ago

“Fantastic! Super selection, great prices, fast shipping! Wonderful experience!”

Incredible Rugs and Decor 5 star review on 21st November 2021

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Posted 3 years ago

“Excellent quality, great selection, terrific experience with delivery.”

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Posted 3 years ago

“Absolutely the best rug company ! All my rugs come from incredible rugs! High quality. Fast delivery. Don’t go anywhere else !”

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Posted 3 years ago

“Great service! I had bought a new rug and was looking for a similar runner to use nearby. I found the incredible rugs website online and they lived up to their name. Very fast shipping. Great service from start to finish. Will highly recommend to friends and family.”

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Posted 3 years ago

“I won’t shop anywhere but Incredible Rugs for rugs! Such a great Jaipur Living rug and the best price you’ll find anywhere!”

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Posted 3 years ago

“Said items were in stock and it’s been almost 2 weeks , and still no rugs. Won’t be buying from them in the future.”

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Posted 3 years ago

“Just received e-mail that rug and pad have shipped.”

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Posted 3 years ago

“I love the rugs and the service”

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Posted 3 years ago

“Very good service from Rusty.”

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Posted 3 years ago

“I had an incredible customer service experience with Robert and Incredible Rugs and Decor this morning! I was so impressed with his immediate follow up and resolution to my issue. This interaction was beyond refreshing and pleasant especially considering interactions with other vendors in the past. Because of this experience I will look to this company in the future before entertaining others. Thank you Robert and Incredible Rugs and Decor. Happy holidays to all!”

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Posted 3 years ago

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Posted 3 years ago

“Shopping was easy but waiting on my new rug that I ordered…Thank you”

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Posted 3 years ago

“Great quality, awesome service! The rug was well protected during shipping and is flawless with a very luxurious feel. The representative photos online are a true likeness to color and pattern. Customer service was way above most other companies.”

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Posted 3 years ago

“The Karastan rug was beautiful. The colors were lovely and the pile thick and luxurious with no shedding. Ordering was easy, and communication from your team was excellent; I was kept informed of delivery date, and the rug was packaged beautifully. I wouldn’t hesitate to buy again from Incredible Rugs & Decor.”

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Posted 3 years ago

“I was referred to Incredible Rugs by a friend after I admired his beautiful new rugs. On visiting the website, what I found was an "incredible" selection of name brand rugs in all styles, sizes, and colors. It could have been confusing, but the website is easy to navigate, and the color matching tool proved the key in finding the rug I wanted. What a relief this was after spending hours shopping in stores and not seeing anything I liked. I highly recommend Incredible Rugs for anyone looking for a new rug!”

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Posted 3 years ago

“Great company to deal with. Rug is beautiful. Service was great. Delivery was on time. very satisfied with our experience buying!”

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Posted 3 years ago

“They were very responsive to questions on my order - checkout was smooth. I would definitely order from them again.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews