Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are pleased with the area rug.”

Helpful Report

Posted 3 years ago

“Good website. Large selection. Hope it arrives this week”

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Posted 3 years ago

“Very helpful and good follow up”

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Posted 3 years ago

“Absolutely love the rugs we ordered! Great colors and feel. Overall excellent quality. We have received many compliments.”

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Posted 3 years ago

“I'm very pleased with the customer service this company provides. I actually received a follow-up email to my order as well as a shipping confirmation email. This, plus free shipping, is definitely impressive and deserves 5 stars. Thank you!”

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Posted 3 years ago

“So helpful to have returnable samples of the rugs! I also bought the smallest size of 2 rugs that didn’t have a sample. After calling the company to ask about returning samples once I make a decision, they told me that if I buy a rug from them, they will pay for the return of samples. Great company policy- so far so food. Anxious to see rug samples!”

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Posted 3 years ago

“Best deal around and super fast delivery! Extremely pleased. Thank you!”

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Posted 3 years ago

“Dilene was very helpful! I appreciated her candor and professionalism. Thank you for working with me on items that set the tone for my living area.”

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Posted 3 years ago

“I was impressed with the communication from the company concerning deliveries. They were spot on!”

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Posted 3 years ago

“I ordered a rug and it won't be here until January.”

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Posted 3 years ago

“Absolutely love this rug! Arrived quickly and well wrapped. Got a free rug pad. It is soft and the colors are great. Nice quality.”

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Posted 3 years ago

“Needed to find a matching rug runner. Your web site was easy to navigate. Found what we needed, did a pre-order because of the size. Your company kept me informed of the status. Thanks.”

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Posted 3 years ago

“This is my second purchase from the company. The website is easy to use. Thank goodness the rug was still available. It got ruined with all this recent flooding and I wanted the same one - this time it was on sale :)”

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Posted 3 years ago

“Unbelievable. I ordered a rug and 2 days later (Sunday) it was sitting at my front door. The quality is great and it was exactly what I was looking for. Thank you for making this so easy.”

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Posted 3 years ago

“I have ordered several rugs from Incredible Rugs and Decor this year. Each experience has been outstanding. All aspects of the process from online ordering, delivery, and follow-up were handled with excellent care and accuracy. Prices are very competitive with other online vendors. Thank you!”

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Posted 3 years ago

“I’m disappointed because you did not give me time to get my 12 percent discount!!”

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Posted 3 years ago

“Competitive price, prompt delivery. Will shop here again.”

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Posted 3 years ago

“Rugs came as promised and representative I talked to was very helpful and was able to answer my questions. I would highly recommend you.”

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Posted 3 years ago

“Incredible Rugs is incredible! The huge choice of rugs, the highly functional website, the fair prices, the ease and speed of shipping, and the exceptional customer service is indeed incredible!”

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Posted 3 years ago

“Helpful staff and good communication!”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews