Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online experience. Good selection of rugs, good prices, and easy to order. Shipment was done very expeditiously.”

Helpful Report

Posted 4 years ago

“Super experience”

Helpful Report

Posted 4 years ago

“The rugs were good, but I tried to chat for a possible return and did not hear back. Disappointing.”

Helpful Report

Posted 4 years ago

“On IR&D I found an area rug for less cost than the same item found on other sites due to a discount offered as I shopped. I appreciated the quick confirmation, free shipping (in this case), fast delivery. Excellent service. And the Kharma rug is gorgeous! Thank you”

Helpful Report

Posted 4 years ago

“good service good people and good products”

Helpful Report

Posted 4 years ago

“I love this rug. So much so, I want to purchase a second one!”

Helpful Report

Posted 4 years ago

“Two rugs have not arrived yet but the “free” pad was worthless. I learned long ago never to use those thin, rubber pads as they damage my floor. Wish I hadn’t fallen for the “free” incentive!”

Helpful Report

Posted 4 years ago

“Very good communication regarding order status. Thank you.”

Helpful Report

Posted 4 years ago

“The prices are competitive and so far the communication regarding the delivery has been efficient.”

Helpful Report

Posted 4 years ago

“Ordering was easy; I received timely updates about my order. Can’t ask for more.”

Helpful Report

Posted 4 years ago

“Although my rug was backordered, I was kept abreast of the order status through email which was very helpful.”

Helpful Report

Posted 4 years ago

“Good web site, immediate help from live-chat, easy order placement, good follow-up communication via email.”

Helpful Report

Posted 4 years ago

“Site easy to use.like the feature that you can actually download the rugs on line into your house to see which looks best. Bought a $1399 big rug with confidence and now installed it..very happy with 3 day free delivery and it looks great. rug very high quality and pictures true to actual product”

Helpful Report

Posted 4 years ago

“Quality product, Timely communication, Very responsive, Rug delivered quickly, love the website where you can take a picture of your room and how the rug will look. Very pleased. Thank you.”

Helpful Report

Posted 4 years ago

“Dealing with the site is great. The only negative is that they charge you for the rug before it ships”

Helpful Report

Posted 4 years ago

“It was so easy to find product I wanted, and place order. Good pricing too, and great followup to confirm order, and process right away for shipping. Shipped out same day order was placed. Thank you!!”

Helpful Report

Posted 4 years ago

“Service was excellent!”

Helpful Report

Posted 4 years ago

“I'm very pleased with the good service from Robert. Thank you.”

Helpful Report

Posted 4 years ago

“The young lady who helped me was very patient and efficient. Confirming the order was not redceived on line, she quickly placed a new order and was very polite.”

Helpful Report

Posted 4 years ago

“my Shopping experience was excellent. I found the interactive feature that let me see the different rugs in the room I was buying for to be extremely useful. This feature is what caused me to purchase the rug from you and not someone else. I purchased a different rug than originally expected due to this feature. I will return to your site to use this feature for future rugs I purchase.”

Helpful Report

Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews