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Incredible Rugs and Decor Reviews

4.7 Rating 4,001 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 4,001 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Great customer service and the rugs are very good quality.
Helpful Report
(Boerne, TX) - Posted 3 months ago
We got exactly the rug we wanted for 40% less than we could've purchased it from a local retailer. I was a bit apprehensive about making the purchase online but was pleasantly surprised by the experience. Communication was excellent. The rug was delivered three weeks earlier than expected, and sooner than the local businesses said was possible. I would absolutely buy from this business again.
Helpful Report
(Boerne, TX) - Posted 3 months ago
Our rug selection was even more beautiful than the online pictures. The show in room tool is fantastic and works incredible.
Incredible Rugs and Decor 5 star review on 5th October 2024 Incredible Rugs and Decor 5 star review on 5th October 2024 Incredible Rugs and Decor 5 star review on 5th October 2024
Helpful Report
(Boerne, TX) - Posted 3 months ago
This was a very easy to use website with excellent selection and detailed information on the products. Checkout was easy. I would recommend this website
Helpful Report
Posted 3 months ago
Rug was delivered quickly and in perfect condition, exactly as expected- love it! Team was so nice too, generous when shipping needs changes, they covered the increased cost and make sure everything was smooth. Grateful and a fan, will order again soon!
Incredible Rugs and Decor 5 star review on 16th September 2024
Helpful Report
Posted 3 months ago
Your website is very good. While I realize how difficult it is to get real accurate pics of the rug colors, might be good, if possible, to take all rug photos under the same light.
Helpful Report
Posted 4 months ago
Easy to use website. Check-out is quick.
Helpful Report
Posted 4 months ago
great site and typically excellent service!
Helpful Report
Posted 4 months ago
Purchased 8 ×10 for bedroom. Lovely color and nice thick pile dressed up that room. Just what I was looking for. Speedy delivery.
Helpful Report
Posted 4 months ago
Very well run company and nice area rug.
Helpful Report
Posted 4 months ago
Absolutely love all of our rugs because hey combine beautifully with all of our decor subtly without overpowering. The quality is Karastan!
Helpful Report
Posted 4 months ago
We just Love our new area rug!! The colors match our dining area perfect! Could not be happier with service we received! Ordered the Rug on Monday, by Friday, it was on my door step!! Great company to do business with!!
Helpful Report
Posted 4 months ago
Great customer service, both online and over the phone. It's been a pleasure to deal with Incredible Rugs. The prices are competitive, and they have been extremely helpful in amending an order and getting a custom sample ordered. Great company!
Helpful Report
Posted 4 months ago
Rug and customer service are great.
Helpful Report
(Boerne, TX) - Posted 4 months ago
I love my rug but repeatedly have requested shipping labels so I can return the three samples I bought. This is not my first purchase from you all. I am quite disappointed.
Helpful Report
(Boerne, TX) - Posted 4 months ago
I been happy with my 15+ rugs I purchased over the last 2-3 months. I been waiting for the 3 weeks and been told it be available by mid September. To You send me an email for the same type of rug, but nothing on 5' round rug. Why is my mot already made. Gerald Frey
Helpful Report
(Boerne, TX) - Posted 4 months ago
Great service and wonderful products at a discounted price.
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(Boerne, TX) - Posted 4 months ago
On time fast delivery!
Helpful Report
(Boerne, TX) - Posted 4 months ago
Incredibly low prices. Very good selection of quality rugs.
Helpful Report
(Boerne, TX) - Posted 4 months ago
This Rug is incredible looking and just waht I wanted for Lanai door. It looks better than the pic. Nice and thick also; for the price, its like stealing; really. Beautiful and very happy!!!! 55555555555**********************
Incredible Rugs and Decor 5 star review on 22nd August 2024
Helpful Report
Posted 4 months ago
Incredible Rugs and Decor is rated 4.7 based on 4,001 reviews