Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,006 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,006 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

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“An extensive selection of rugs to choose from. Orders transact and process quickly. I've shopped with Incredible rugs and decor previously and looked there again for this purchase. The rugs arrived swiftly and we're very pleased with our purchase.”

Helpful Report

(Boerne, TX) - Posted 3 months ago

“The rug was not the quality for the price point!”

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(Boerne, TX) - Posted 3 months ago

“everything was on time and as expected.”

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(Boerne, TX) - Posted 3 months ago

“Easy on line ordering process with true to color pictures and wide selection of sizes of rugs. The delivery was flawless and timely and the quality of the product was excellent. I will be a return customer and referral to others.”

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(Boerne, TX) - Posted 3 months ago

“I've bought several rugs from you guys. The experience is always great.”

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Posted 4 months ago

“I love the huge selection of beautiful rugs and the ability to place them in my room was extremely helpful!”

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(Boerne, TX) - Posted 4 months ago

“Great customer service and the rugs are very good quality.”

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(Boerne, TX) - Posted 4 months ago

“We got exactly the rug we wanted for 40% less than we could've purchased it from a local retailer. I was a bit apprehensive about making the purchase online but was pleasantly surprised by the experience. Communication was excellent. The rug was delivered three weeks earlier than expected, and sooner than the local businesses said was possible. I would absolutely buy from this business again.”

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(Boerne, TX) - Posted 4 months ago

“Our rug selection was even more beautiful than the online pictures. The show in room tool is fantastic and works incredible.”

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(Boerne, TX) - Posted 4 months ago

“This was a very easy to use website with excellent selection and detailed information on the products. Checkout was easy. I would recommend this website”

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Posted 4 months ago

“Rug was delivered quickly and in perfect condition, exactly as expected- love it! Team was so nice too, generous when shipping needs changes, they covered the increased cost and make sure everything was smooth. Grateful and a fan, will order again soon!”

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Posted 5 months ago

“Your website is very good. While I realize how difficult it is to get real accurate pics of the rug colors, might be good, if possible, to take all rug photos under the same light.”

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Posted 5 months ago

“Easy to use website. Check-out is quick.”

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Posted 5 months ago

“great site and typically excellent service!”

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Posted 5 months ago

“Purchased 8 ×10 for bedroom. Lovely color and nice thick pile dressed up that room. Just what I was looking for. Speedy delivery.”

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Posted 5 months ago

“Very well run company and nice area rug.”

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Posted 5 months ago

“Absolutely love all of our rugs because hey combine beautifully with all of our decor subtly without overpowering. The quality is Karastan!”

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Posted 5 months ago

“We just Love our new area rug!! The colors match our dining area perfect! Could not be happier with service we received! Ordered the Rug on Monday, by Friday, it was on my door step!! Great company to do business with!!”

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Posted 5 months ago

“Great customer service, both online and over the phone. It's been a pleasure to deal with Incredible Rugs. The prices are competitive, and they have been extremely helpful in amending an order and getting a custom sample ordered. Great company!”

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Posted 5 months ago

“Rug and customer service are great.”

Helpful Report

(Boerne, TX) - Posted 5 months ago

Incredible Rugs and Decor is rated 4.7 based on 4,006 reviews