Login
Start Free Trial Are you a business?? Click Here

Incredible Rugs and Decor Reviews

4.7 Rating 4,013 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Elaine N
Verified Buyer
“Couldn't have asked for better service and communication. Product arrived when scheduled, even during the holiday rush. Quality of product is excellent.”
Helpful Report
Posted 2 years ago
Jane C
Verified Buyer
“Excellent shopping site! Love the color swatches of each color represented in each rug.The ability to upload a room in my home before purchasing or deciding on a rug and seeing how it would look.Looking forward to receiving the rug I ordered!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Once again I have ordered rugs from this company, and they have been very competitively price and wonderful to work with. Deliveries, returns on samples, information and keeping me informed. I would highly recommend them.”
Helpful Report
Posted 2 years ago
Rebecca F
Verified Buyer
“Rug is very nice, delivery person was efficient and personable”
Helpful Report
Posted 2 years ago
Donna S
Verified Buyer
“Beautiful! Just what I wanted. Shopping on site was a breeze and rug is well made.”
Helpful Report
Posted 2 years ago
Nicoletta C
Verified Buyer
“Great rug love the colors just the right size.”
Helpful Report
Posted 2 years ago
Sandra R
Verified Reviewer
“We are very pleased with the rugs we received, perfect for the two rooms.. They arrived quickly and the order process was stress free. They vacuum nicely and the colors are just what I wanted. Thank you for a great product!”
Helpful Report
Posted 2 years ago
Roberta Z
Unverified Reviewer
“I love my new rug and I'm very pleased with your communication regarding the date of delivery and the accuracy of the shipment. The rug and pad r excellent quality wise and I have already recommended your company to my neighbor who is looking for a rug. Thank u for your prompt and courteous service. Merry Christmas to you and your professional team.”
Helpful Report
Posted 2 years ago
Marianne R
Verified Buyer
“Great service and communication! Always nervous using a new vendor, but very pleased! Rug is beautiful!”
Helpful Report
Posted 2 years ago
Soheil S
Verified Buyer
“At the time I placed my order, they implied that they would deliver in two to five days. It has been five days and my order hasn’t shipped, with no commitment to a ship date or delivery date yet. If I don’t hear from them very soon, I’ll cancel the order.”
Helpful Report
Posted 2 years ago
John M
Verified Buyer
“we”
Helpful Report
Posted 2 years ago
Mark W
Unverified Reviewer
“Incredible Rugs and Decor shopping experience is convenient, the rugs were delivered on time, and the careful packaging assures rugs arrive in top condition. I will purchase from them again.”
Helpful Report
Posted 2 years ago
Deadre V
Verified Buyer
“We ordered a rug pad for under a rug on all hardwood. There was a very good coupon offer and the rug pad arrived as promised in 4 days. We are very pleased with the quality and quick service.”
Helpful Report
Posted 2 years ago
Karen A
Verified Buyer
“Great quality! Fast shipping! We love the rugs we have ordered from this company!”
Helpful Report
Posted 2 years ago
Denise C
Verified Buyer
“i'm so happy with the ease of ordering and follow up about shipping my product. this company has excellent customer service!”
Helpful Report
Posted 2 years ago
Dorine W
Verified Buyer
“Exceptionally easy to shop for and purchase a rug. Rug then arrives within a few days. Incredible Rugs keeps you posted along the way and even offers rewards. How could this not be rated a 5 star experience? Good job Incredible Rugs!”
Helpful Report
Posted 2 years ago
Kate C
Verified Buyer
“Most importantly, the rug is great! I have several antique wool oriental rugs and Jarastan rugs. I was nervous about ordering this rug. It is wonderful and so soft. Ordering process was good. Items sent separately. Tracking was for one order - therefore a small gap in data. Overall a great experience!”
Helpful Report
Posted 2 years ago
Lisa S
Verified Buyer
“Placed the order and was promptly kept in the loop as to the status from order to shipping. The easiest transaction ever and such great quality for a great price.”
Helpful Report
Posted 2 years ago
Judy B
Verified Buyer
“The ability to download a picture of our room and then being able to see the rug in the room was extremely helpful in making a decision.”
Helpful Report
Posted 2 years ago
Nancy A
Verified Buyer
“When I ordered the rug I was told it was in the warehouse and would ship FedEx; I was to receive it within 5 days.. after 2 weeks, I called and was told it would ship in a couple of days, and as soon as there was a tracking number I would receive an email. After 2 days I called back and was told I should have a tracking number soon. Finally, today, I have a tracking number. The only person who was able to dig into the issue and expedite my order is Grace in Customer Service. I had spoken with Noah twice and all I received from him was lip service., and no follow up. Grace actually took the time to contact the warehouse, expedite my shipment.and called me back. There needs to be consistency in the training and monitoring of the people in the phones.”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,013 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request