Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a beautiful rug and I received constant confirmation during all stages of the shipping process. Customer Service was excellent and the price was very affordable in comparison to other companies. I will definitely recommend Incredible Rugs to my family and friends. Thank you Incredible Rugs.”

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Posted 6 years ago

“Waiting for delivery, but order went well and look forward to getting delivery”

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Posted 6 years ago

“Beautiful rug. Great price and fast shipping. Will buy again.”

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Posted 6 years ago

“Kept me informed. Very prompt delivery”

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Posted 6 years ago

“Incredible Rugs is very responsive to any questions about orders and goes above and beyond to address any concerns.”

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Posted 6 years ago

“Prompt service, communication, and proper packaging of rug. All good!”

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Posted 6 years ago

“This is a wonderful company! I received a rug sample with the intent to purchase an 8 x 10ft rug for our dining room. The sample did not work out. I contacted the co via email. They immediately responded and sent me a return label in a very professional and friendly manner. I will continue to try and find the perfect rug from them”

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Posted 6 years ago

“Zip ship is awesome!!”

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Posted 6 years ago

“The price was good and the shipping was fast!”

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Posted 6 years ago

“Customer Service very prompt to answer questions. Also had to return rug as colors just did not work in my space and Incredible Rugs and Decor very helpful with this process.”

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Posted 6 years ago

“Just using the internet left me with some questions so I called. The woman that I spoke with was extremely helpful and patient. I ordered my new rug without hesitation. Looking forward to it's arrival. Thank you Sharon Duncan My rug arrived yesterday and I couldn't be happier. The colors were true, and worked well with the rest of the decor. The mattress pad was of very good quality. Thanks to all of you who provide such great service. Sharon Duncan”

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Posted 6 years ago

“This was so easy! Rugs came in a very timely manner and were exactly as expected. Pad came the next day as promised. Love our two rugs! Have already ordered another and contemplating yet one more. Will definitely do business with Incredible Rugs and Decor again.”

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Posted 6 years ago

“Love, love, love my 3 Karastan Spice Market rugs. They are so plush and beautiful. Steve, Robert and Julie were so helpful in my search to find just the right rugs. They answered all my questions, gave some helpful advice and even did a little problem solving … all with much courtesy. I highly recommend doing business with them!”

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Posted 6 years ago

“There website is easy to use and placing an order was simple. I received my order fast too!”

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Posted 6 years ago

“It was positive in every way, no issues.”

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Posted 6 years ago

“Great selection, prices and incredibly quick service and shipping. Constantly updating order and shipping status.”

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Posted 6 years ago

“product: very good quality. service excellent, notice of delivery, follow up on delivery. looking forward to being a future costumer,and comfortable ordering on line. completely satisfied ! THANK-YOU”

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Posted 6 years ago

“I went on line to chat and the gentleman took care of my concerns fast! Then I received the rugs quickly and am thrilled with them. They are even prettier than they looked on line. This is where I will always shop.”

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Posted 6 years ago

“I have purchased three rugs from Incredible rugs. Two of those times, I had questions that were answered quickly and with excellent information. I have recommended them to several of my friends. Incredible Rugs is the first place I go when rug shopping!”

Incredible Rugs and Decor 5 star review on 31st July 2018

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Posted 6 years ago

“Timely service, great delivery, quick answers to online query - and excellent quality product”

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Posted 6 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews