Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful rugs !!”

Helpful Report

Posted 4 years ago

“All shopping should be this satisfying. The site was easy to navigate. I loved the feature that allowed me to view the rug in my room before ordering. The price was great. The rug arrived in about 4 days, but I do live in the same state as the Karastan warehouse. And best of all, it is perfect. Just beautiful. Could not be happier.”

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Posted 4 years ago

“Very good selection and great prices for quality products. Easy to select an options letting you know when items are on sale at lower prices. Very pleasant experience. Thank you.”

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Posted 4 years ago

“I really am happy with my experience with Incredible Rugs. Shipping was very fast and the rug is as described. It is a great price and I love the rug!!”

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Posted 4 years ago

“Center section of lolloi Hamilton is not woven but cheaply glued. The loops come loose easily. I have to shave it everyday. Pretty color, but it will not last.”

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Posted 4 years ago

“Great service, selection and price!”

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Posted 4 years ago

“Great communication, fair price, rug arrived on time and as described. Fed EX delivery was flawless. Great experience.”

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Posted 4 years ago

“Seamless order and delivery. Would recommend to friends. Love the rug.”

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Posted 4 years ago

“Customer service rep was great and very helpful. Rugs arrived quicker than expected and are beautiful and perfect for the uses ordered. I couldn't be more pleased. Hope to order another in the future. Thanks so much.”

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Posted 4 years ago

“I didn't receive the rug that I ordered. It's similar but not the same.”

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Posted 4 years ago

I"m sorry to hear this, Merry. If our warehouse made an error, we're always happy to get it corrected ASAP at no cost to you. We'll be in touch with you shortly to get this corrected. Thank you. -Steve

Posted 4 years ago

“There was an issue with my address after a move and it was immediately addressed after hours! Great service!”

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Posted 4 years ago

“Well, I found my obscure runner and a coupon and got the lowest price. And, two days later it is on it’s way. Amazing.”

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Posted 4 years ago

“I am rating the internet shopping experience since I have not yet received my purchase.”

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Posted 4 years ago

“Easy site to navigate, ordered 2 rugs yesterday and 1 is already being shipped.”

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Posted 4 years ago

“still haven't received the correct rug samples contact me”

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Posted 4 years ago

“I haven’t received the rug yet but the ordering process was simple and the communication from the seller has been excellent from letting me know that my ordered was received to informing me that my order has shipped.”

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Posted 4 years ago

“I was very impressed with being able to see my rug in my living room area. I haven't finalized the order as I'm going to confirm our selection by looking at samples. I appreciate the additional 10% off.”

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Posted 4 years ago

“Very good selection and easy access.. Thank you.”

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Posted 4 years ago

“Very good experience”

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Posted 4 years ago

“Great Rug! Wasn't as excited as the first one I bought, but love it nonetheless! Hope everyone can buy a rug from this company!”

Incredible Rugs and Decor 4 star review on 14th June 2020

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews