Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

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“Reliable communication, polite staff, and delivery on time. Easy to work with”

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Posted 4 years ago

“Ordered 4/14. Won’t be shipped til sometime in JULY???? Come on. That’s a long time.”

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Posted 4 years ago

Thanks for your feedback. Most of our products ship in 1-3 days. We post ship times on every product page as well as in the shopping cart so there should be no surprises after checkout. If an item sells out, expectantly, we always give the option to change or cancel the unshipped item any time before it ships to you.

Posted 4 years ago

“Very enjoyable experience. Great site and great prices.”

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Posted 4 years ago

“Great service and price. Thank you”

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Posted 4 years ago

“Order arrived much earlier than anticipated. Will order again,”

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Posted 4 years ago

“I am so happy with my rug. It's exactly as pictured online. Now I have to start looking again for a living room rug that will compliment it. Suggestions anyone?”

Incredible Rugs and Decor 5 star review on 10th April 2020

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Posted 4 years ago

“Easy to place an order, confirmation and delivery of the order. Excellent customer service.”

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Posted 4 years ago

“Good site-ordering was very easy-good personal touch with email response-if all goes well with my order, I will definitely use again.”

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Posted 4 years ago

“i haven't received my rug as of yet, but the person i dealt with was very helpful and friendly.”

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Posted 4 years ago

“I purchased a rug from Incredible Rugs last week and i received responses to my emails from the company on the progress of the order through the shipping process within 1-24 hours after each request. Incredible customer service! Thank you”

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Posted 4 years ago

“Ordering was easy. I am updated frequently about the status of my order. So far, very very good n”

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Posted 4 years ago

“Good price, no tax, free shipping and 20% off. Delivery within one week.”

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Posted 4 years ago

“quick delivery good communication with delivery man”

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Posted 4 years ago

“Beautiful products and selection ! Easy ordering and very prompt response.”

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Posted 4 years ago

“I normally buy only hand kotted persians, but when confronted with a color scheme in my family room that I could not coordinate with these, I decided to try other options. Most of the reds in persians are more maroon, and no browns to be had. Of course if I wanted a well used antique for a king's ransom it would be sort of salmon due to fading, but that is not what I need. I looked at the rugs on Mayfair and Overstock, but could not find anything I wanted short of 1000 $. Of course, if I had wanted to pay over 2000, I could have purchased a lovely hand knotted Kazak. However, I decided to work under $1000, and found this site. It had some really nice Karastan, but my final choice was based on colors, and the Nouristan brick color matched my fireplace exactly. It is an exceptional rug, with paisley and flowers, blue and cream and brick. And they had 20% off, which was wonderful. Anyway I was very scared to open it, since I had never purchased anything but persians, but when I did, I peeked at the colors, and am happy. And I am hard to please. Thought maybe it would come with a pad, but no such luck. I will buy one, mohawk, on amazon. I may beed to buy another smaller one, because while it said 8 x 11, it is only 10 foot, 4 inches long. But OMG the color matches and I can sleep tonight ! BTW, I am redoing my family room in antique 1900 mission oak, and this rug goes really well. Brick brown. Lovely. Can I say more? And delivery free and so fast I could not believe it ! I would recommend them it you are looking. The website lets you see the rug in your room, don't ask me how...”

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Posted 4 years ago

“Excellent site and great shopping experience! Best prices online! Thanks!!!”

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Posted 4 years ago

“Great selection and prompt response from website on confirmation of purchase. Fast shipping too!”

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Posted 4 years ago

“Very happy with my choice...They were very informative and the rug was delivered on time. Would definitely order from them again.”

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Posted 4 years ago

“great, friendly service!”

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Posted 4 years ago

“So excited to have found this site! Fell in love with the rug at a retail outlet but it was priced over my budget. Took a chance & looked online & the Incredible Rugs site popped up & there it was. And the best part it was at a price I’d budgeted for. I will always check this site first when shopping for my home.”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews