Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Rizzy Gossamer area rug in Oct 2021. In May 2022 a storm caused major damage to our home and the rug was not salvageable. I was so happy to find I could purchase the same rug from Incredible Rugs & Decor and it arrived in record time! Thank you!”

Helpful Report

Posted 2 years ago

“Great price and very responsive so far”

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Posted 2 years ago

“Great experience, great price and rug arrived before expected!”

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Posted 2 years ago

“Great website and staff. Good inventory, competitive pricing and fast shipping too. It would be hard to beat that combo, keep, it up!”

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Posted 2 years ago

“This was my first experience with this company and I have been over the moon impressed by their communication and follow through. I had some challenges with my delivery based on the location of my house and not only was I assisted by everyone who I spoke with, I received a follow up email to be sure my needs were addressed. Everyone I spoke with has been wonderful - To top it off, we just love our rug - we had a runner already so we knew what the colors were, now having a 9x13 it has been a great addition to our living space. I have already recommended this site to family and friends and I will continue to order from this company.”

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Posted 2 years ago

“Easy to shop—enjoy reading the details for each rug explaining the fibers, colors, cleaning”

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Posted 2 years ago

“The website is very organized & easy to use. The area rug selections are incredible. This is my second time ordering a rug, & am very pleased with the customer service as well. Thank you for keeping your business to the standards it was in the good old days.”

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Posted 2 years ago

“Beautiful rug! Fast shipping! Thank you!”

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Posted 2 years ago

“This experience has been wonderful: professional, capable, courteous people who really do what they say they will.”

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Posted 2 years ago

“Thank you so much for your excellent customer service. We love our new rug and couldn’t be happier with your company.”

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Posted 2 years ago

“So many colors and styles and price ranges to choose from! There's something for everyone!”

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Posted 2 years ago

“Very courteous and helpful. They were in contact with information about my order and responded quickly when I had a question.”

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Posted 2 years ago

“I wanted to business with this company as I really like their website. They advertise a 112% price match. If you look at the details, it really isn't 112% . . . . just do the math. When I contacted them to price match a rug, they stated that the other online company had made a mistake in their pricing and they wouldn't price match! Well isn't that convenient! At a 35% difference in price, I purchased from the other company. That's really no problem, but I feel this is sleazy marketing.”

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Posted 2 years ago

“The area rug is perfect! I order the Oriental Weavers Toscana 9551A in 9’10 x 12’10 and two runners. The colors and quality were better than expected. Delivery was only 10 days from the day I ordered. I highly recommend Incredible Rugs!!!”

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Posted 2 years ago

“Easy way to shop-Great selection and reasonably priced!!”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“This site offers a great variety of rugs at affordable prices. They give you a lot of information about each rug and the ability to picture it in your room. The checkout process was easy and my order was started immediately.”

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Posted 2 years ago

“Wonderful experience!! 5 stars!!”

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Posted 2 years ago

“When I receive the carpet I’ll give a review.”

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Posted 2 years ago

“The best customer service ever!! The rugs I’ve ordered are beautiful and excellent quality. I was hesitant to order on line but am so pleased with the shopping and customer service. Better than in store shopping!”

Incredible Rugs and Decor 5 star review on 8th June 2022

Helpful Report

Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews