Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

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“Such professionalism. Everything was perfect. I highly recommend.”

Helpful Report

Posted 2 years ago

“I found the one to match my existing rug!”

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Posted 2 years ago

“We are very happy with the 3 rugs we purchased from you!! The colors are beautiful and are exactly what we were looking for!! Your customer service was great and we really liked working with Rusty!! Thank you 😊, Kay”

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Posted 2 years ago

“Rep was very willing to assist me.by asking quedtions about my needs and decor. I appreciated his Honesty in answering questions about odors in certain rugs. Sincerely wanting me to make a ggod choice! Thanks.”

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Posted 2 years ago

“Awesome that I can order samples.”

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Posted 2 years ago

“Love our new rug. Incredible Rugs was very easy to work with.”

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Posted 2 years ago

“Great selection of rugs, great prices, free shipping and quick delivery. Was able to find several rugs from same collection that went together well in my home.”

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Posted 2 years ago

“I bought the Rizzy Gossamer area rug in Oct 2021. In May 2022 a storm caused major damage to our home and the rug was not salvageable. I was so happy to find I could purchase the same rug from Incredible Rugs & Decor and it arrived in record time! Thank you!”

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Posted 2 years ago

“Great price and very responsive so far”

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Posted 2 years ago

“Great experience, great price and rug arrived before expected!”

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Posted 2 years ago

“Great website and staff. Good inventory, competitive pricing and fast shipping too. It would be hard to beat that combo, keep, it up!”

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Posted 2 years ago

“This was my first experience with this company and I have been over the moon impressed by their communication and follow through. I had some challenges with my delivery based on the location of my house and not only was I assisted by everyone who I spoke with, I received a follow up email to be sure my needs were addressed. Everyone I spoke with has been wonderful - To top it off, we just love our rug - we had a runner already so we knew what the colors were, now having a 9x13 it has been a great addition to our living space. I have already recommended this site to family and friends and I will continue to order from this company.”

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Posted 2 years ago

“Easy to shop—enjoy reading the details for each rug explaining the fibers, colors, cleaning”

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Posted 2 years ago

“The website is very organized & easy to use. The area rug selections are incredible. This is my second time ordering a rug, & am very pleased with the customer service as well. Thank you for keeping your business to the standards it was in the good old days.”

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Posted 2 years ago

“Beautiful rug! Fast shipping! Thank you!”

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Posted 2 years ago

“This experience has been wonderful: professional, capable, courteous people who really do what they say they will.”

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Posted 2 years ago

“Thank you so much for your excellent customer service. We love our new rug and couldn’t be happier with your company.”

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Posted 2 years ago

“So many colors and styles and price ranges to choose from! There's something for everyone!”

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Posted 2 years ago

“Very courteous and helpful. They were in contact with information about my order and responded quickly when I had a question.”

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Posted 2 years ago

“I wanted to business with this company as I really like their website. They advertise a 112% price match. If you look at the details, it really isn't 112% . . . . just do the math. When I contacted them to price match a rug, they stated that the other online company had made a mistake in their pricing and they wouldn't price match! Well isn't that convenient! At a 35% difference in price, I purchased from the other company. That's really no problem, but I feel this is sleazy marketing.”

Helpful Report

Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews