Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and everything shipped quickly”

Helpful Report

Posted 2 years ago

“Rusty and Dilene were VERY helpful in checking on the dye lot for a runner rug I ordered, so that it would match the area rug. Very quick response rime. Also rug shipping was incredibly fast.”

Helpful Report

Posted 2 years ago

“So helpful— ordered sample and just ordered full-size rug. Samples are a WONDERFUL idea. I would hesitate to make such a big purchase just from viewing on-line.”

Helpful Report

Posted 2 years ago

“I love the rugs I purchased but wish the company had better communication about the delivery estimate and when the rugs would be delivered. I came home one day to find the rugs on my doorstep with no advance notification or tracking.”

Helpful Report

Posted 2 years ago

“We were extremely happy & satisfied with the service.”

Helpful Report

Posted 2 years ago

“Positive experience with this company! I ordered a rug sample and it arrived quickly and in excellent condition. The return/refund process for the sample was seamless. I haven't ordered the actual rug yet, but when I'm ready, I'll likely be ordering from this company.”

Helpful Report

Posted 2 years ago

“Extremely Satisfied. After visiting several local stores with no luck I stumbled across your website. I ordered a runner and a large area rug (at a significant discount vs. in-store pricing). The delivered product matched the sample provided on the website and the quality was excellent. The website was easy use and the online customer service was extremely helpful. I will be purchasing additional area rugs from Incredible Rugs & Decor.”

Helpful Report

Posted 2 years ago

“I really like the ‘see it in my room’ feature (although it only seems to work on rectangle rugs. Rounds don’t work) The selection is good. The customer service is exceptional!”

Helpful Report

Posted 2 years ago

“Great prices and fast service!”

Helpful Report

Posted 2 years ago

“I called, was connected immediately, and talked to a knowledgeable person! How extraordinary nowadays.”

Helpful Report

Posted 2 years ago

“The purchase was what it should be. Effortlessly and complete. Look forward to seeing the rug to seeing our new rug….”

Helpful Report

Posted 2 years ago

“Couldn't have asked for better service and communication. Product arrived when scheduled, even during the holiday rush. Quality of product is excellent.”

Helpful Report

Posted 2 years ago

“Excellent shopping site! Love the color swatches of each color represented in each rug.The ability to upload a room in my home before purchasing or deciding on a rug and seeing how it would look.Looking forward to receiving the rug I ordered!”

Helpful Report

Posted 2 years ago

“Once again I have ordered rugs from this company, and they have been very competitively price and wonderful to work with. Deliveries, returns on samples, information and keeping me informed. I would highly recommend them.”

Helpful Report

Posted 2 years ago

“Rug is very nice, delivery person was efficient and personable”

Helpful Report

Posted 2 years ago

“Beautiful! Just what I wanted. Shopping on site was a breeze and rug is well made.”

Helpful Report

Posted 2 years ago

“Great rug love the colors just the right size.”

Helpful Report

Posted 2 years ago

“We are very pleased with the rugs we received, perfect for the two rooms.. They arrived quickly and the order process was stress free. They vacuum nicely and the colors are just what I wanted. Thank you for a great product!”

Helpful Report

Posted 2 years ago

“I love my new rug and I'm very pleased with your communication regarding the date of delivery and the accuracy of the shipment. The rug and pad r excellent quality wise and I have already recommended your company to my neighbor who is looking for a rug. Thank u for your prompt and courteous service. Merry Christmas to you and your professional team.”

Helpful Report

Posted 2 years ago

“Great service and communication! Always nervous using a new vendor, but very pleased! Rug is beautiful!”

Helpful Report

Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews