Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw a small version of my rug at Tuesday morning. I got info on back and googled it, this site had the best price on the size I needed and I even got a free pad. Quick delivery too.”

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Posted 5 years ago

“Shopping was easy, great selection and I was kept informed every step of the way. My rug was backordered, yet I felt comfortable knowing when I would receive it. Will definitely recommend.”

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Posted 5 years ago

“Ordered through the website three different times in the past few weeks. Utilizing the “live chat” each time with wonderful people and excellent results. Love this site!!”

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Posted 5 years ago

“Fast and friendly Great customer service!Affordable and stylish .”

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Posted 5 years ago

“Very easy and pleasant experience. We love the rugs.”

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Posted 5 years ago

“Beautiful and soft!”

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Posted 5 years ago

“I could not be happier. The rugs are very nice and customer service was great.I had a problem and it was quickly and courteously handled. Will definitely use them again.”

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Posted 5 years ago

“Very efficient in understanding and ordering”

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Posted 5 years ago

“I found the same rug on your site as one I'd found in a retail store. The store's price was higher than I wanted to pay but your 15% off discount made it more attractive and I didn't have to pay sales tax nor shipping. A quick phone call to find how quickly it would ship sealed the deal. I'm anxious to receive the rug. Assuming all goes well, thank you.”

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Posted 5 years ago

“Had to order a sample. Couldn’t decide if it would work. Disappointed to have to do this, first.”

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Posted 5 years ago

“Decent price and timely delivery! I’ll definitely consider Incredible Rugs for future purchases!”

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Posted 5 years ago

“Shopping is great. Prices is good. Delivery---- two weeks already as I ordered- no delivery yet. Although site said- shipping 2-3 days.”

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Posted 5 years ago

Hi Gennadiy, the warehouse determined that your order was too large/heavy for Fedex so it shipped last week by Brauns Motor Freight who will be calling you today/tomorrow to schedule the delivery. You can also reach out to them at 800.654.0055 to get the appointment scheduled. I'm sorry about the few extra days needed to deliver, but large shipments such as this one, will need a bit more time than a typical Fedex/UPS Delivery. However, we are confident you will find the Kaleen Middleton rug to be worth the wait. Thank you.

Posted 5 years ago

“Wool area rugs of high quality are not a purchase to be taken lightly. This company provided unsurpassed customer service and a level of personal interest that is remarkable in today's world. Thank you for making the process such a pleasure!”

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Posted 5 years ago

“Shopping on the site was easy and efficient. My only complaint would be the colors on the the picture of the rugs. The color on the rug I ordered was very different than the actual rug. I was disappointed in that”

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Posted 5 years ago

“I am shocked that my rug has already shipped and will be delivered 2 days from the time I ordered it. Great expediting!”

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Posted 5 years ago

“I bought 3 rugs from Incedible Rugs and Decor, the colors were true to what we saw on the internet. The rugs are like paintings, they look like they were hand painted with a mosaic tile print . Everytime a guest enters my family room, the rug is the first thing they notice and the comments are always on how beautiful the mosaic print looks. Funny thing is we put in new wood flooring and thought they would say something about the beautiful wood.”

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Posted 5 years ago

“Robert was so pleasant and helpful in answering my questions and made ordering a rug so easy. I look forward to doing more business in the future.”

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Posted 5 years ago

“From the time we placed the order until the time the order was shipped, we received constant communication about the process. The website and payment process was very easy to use. I am impressed with the customer service and look forward to receiving our rug!”

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Posted 5 years ago

“Great pricing and fast free shipping!”

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Posted 5 years ago

“Very professional & friendly!”

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Posted 5 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews