Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication so far is excellent with this vendor. They have notified us each step of the way. Can’t wait to receive the rug which seems to be moving much faster than anticipated. Check in with us in a day or two so we can tell you how we like it!”

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Posted 2 years ago

“Excellent customer service and fast delivery.”

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Posted 2 years ago

“Rug is as nice as I expected. Custom Service was excellent.”

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Posted 2 years ago

“Love my new Round Rug! The rug matched everything that was described in the product details when I ordered it! Colors, pile thickness, texture - all great and as expected. It looks great in my guest bathroom and ties all the aspects of the room together so nicely. Love shopping at Incredible Rugs & Decor - quality products and service!”

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Posted 2 years ago

“Easy website. Nice email of appreciation for my order. I’ll update when rug comes. Thank you!”

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Posted 2 years ago

“I have been pleased with the ease of ordering and also very happy with the rugs I received.”

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Posted 2 years ago

“It was easy to browse your high quality selection before I made my choice of rugs. It was then easy to check out. I look forward to receiving my rug! Thanks.”

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Posted 2 years ago

“Company’s communication process is excellent!”

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Posted 2 years ago

“I have bought rugs from this company before and the only reason I’m replacing, after 15 years, is I wanted a bigger one. Can’t wait to get it.”

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Posted 2 years ago

“Best prices and selection of quality rugs. Love my purchase and am very happy with the excellent customer service. Thank you!”

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Posted 2 years ago

“I ended up talking with 2 gentlemen when I ordered this rug, both of them were so polite and helpful! I would definitely order from your company again, because you have a great selection, your website is easy to use, prompt service, and vey helpful staff. The below refers to the samples you sent.”

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Posted 2 years ago

“I am amazed at the beauty, the vibrant colors, the good price, the speed of delivery, the careful packaging!!! The whole experience including the choices of design, size, the ease of ordering, the entire process was clean and clear from start to finish!!! I will definitely order again. Full thanks go to the workers who are producing these works of art. I sincerely hope that they are fully appreciated by the bosses and manufacturing company!!”

Incredible Rugs and Decor 5 star review on 14th December 2021

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Posted 2 years ago

“Impressive selection, accurate description, user friendly website. Product was of good quality, packaged well and arrived within 11 days.”

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Posted 2 years ago

“I just received my rug and it’s beautiful. Exactly as it’s portrayed in the photo. Thank you for such prompt service and great workmanship.”

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Posted 2 years ago

“Super easy to navigate site and order. Great prices!”

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Posted 2 years ago

“First time purchasing from this company. Excellent performance from ordering through timely delivery. Exemplary communication and the rug was well wrapped and exactly as described. I could not be more pleased with this order”

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Posted 2 years ago

“Excellent price on the rug we ordered. Shipped quickly from the manufacturer. No issues. Would buy from them again when we need a rug.”

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Posted 2 years ago

“It is a good site and one I shared.”

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Posted 2 years ago

“Finding the right rug was easy, however the financing offer said 0% interest for first 6 months but when I tried to finance it through PayPal it showed interest charges starting immediately. It was also confusing (trying to access Affirm) so I eventually gave up.”

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Posted 2 years ago

“I haven't unwrapped the rug yet, which was delivered to my front door (though ringing the doorbell was too much for the delivery person; I left the carport door up so he wouldn't have to throw the carpet over the fence, as FedEx usually does). The ordering process was easy. I would have appreciated knowing when the rug was originally shipped, so I could have moved the furniture that needed to be moved before it arrived. Picky, I know. Delivery was quite a lot faster than expected.”

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Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews