Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,004 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my rug-was disappointed with the delivery. I’m a 70 year old widow living on the second floor. Had no notice of the delivery. Received an e mail at 5:06 P M tonight that it was going to be delivered today. Meanwhile, it came at 9:30 a m this morning. Had no notice to make arrangements to get it into my home. Nearly went into cardiac arrest to get it in the front door. Would have appreciated more notice”

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Posted 3 years ago

“So far so good!”

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Posted 3 years ago

“I love their rugs. Customer service is outstanding and have helped with our shipping issues that resulted in reshipment of another beautiful rug which the first was received damaged by the manufacturer, NOT Incredible Rugs!! Matt has helped out tremendously!!”

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Posted 3 years ago

“Great!”

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Posted 3 years ago

“Lots of choices in colors and sizes and great prices!”

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Posted 3 years ago

“Very happy with rug, looks beautiful in our dining room. Good service throughout purchasing process. Would use Incredible Rugs again.”

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Posted 3 years ago

“Love my Southwest Rizzy carpet. It is thicker and plush. Better than I expected. Fast delivery.”

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Posted 3 years ago

“Prompt response to communication and rug is beautiful.”

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Posted 3 years ago

“Incredible customer service.”

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Posted 3 years ago

“They screwed up the address & the order which required two additional phone calls and then sent the rug without the padding. Useless to receive one without the other. Now we’re moving in without our carpets down in advance.”

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Posted 3 years ago

“The best place to buy Rugs! I was very impressed with the customer service and the product. These are killer deals.”

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Posted 3 years ago

“Really glad I found this website. Just bought a beautiful wool rug at a great price. They’ve been in business a long time. I like that they’re are BBB accredited. Can’t wait to see my new rug!”

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Posted 3 years ago

“Easy to navigate, great selection and prices”

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Posted 3 years ago

“I found the exact size area rug I needed which was very hard to find on other rug sites. Easy to order and quick follow up. So many choices and comparable pricing.”

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Posted 3 years ago

“Incredible Rugs and Decor has been great. Ordered my new rugs and they shipped the next day. Prices were excellent, better than anywhere else and believe me I did look!! Very happy so far, rugs are supposed to come on Saturday!!! Thank you!!”

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Posted 3 years ago

“Ordering was professional and easy ..Ask again about service after I receive item”

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Posted 3 years ago

“Great Experience! Good communication throughout the process.”

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Posted 3 years ago

“Helpful, proactive, genuinely wanted to help. They resolved the issue immediately. High praise, you don’t often receive such excellent service these days”

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Posted 3 years ago

“There are a multitude of runs in various sizes, colors, textures, etc. to Choose from. This is my second purchase from them and the shipping and customer service response time on where your shipment is has been terrific. Pricing is super competitive and if you sign up for email you even get a small discount to use on your order!”

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Posted 3 years ago

“Excellent price, excellent shipping speed. Easy to use website.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews