Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,001 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not worth it. Bought an 8x11 for my Karastan rug. Not 1/8 inch, more like 1/16. Just buy a thick version of the rubber grid pads. I added a rubber grid pad that I had from a big box store to this one.”

Helpful Report

Posted 6 months ago

“They were incredibly helpful in reaching out with some recommendations when I ordered a large rug to ensure I would be happy with my purchase. I ended up going down a size but ultimately had to return it (to no fault of theirs) and they made the return process very easy. I really appreciated the personal attention to my order and working with them was very easy. Would absolutely order from the again and recommend them to others!”

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Posted 6 months ago

“We are very happy with the rugs we purchased from Incredibe Rugs and Decor. We've been agonizing for some time particularly about a large rug to put in our living room, and the ability to visualize it in the space with the web site's tools helped make our decision. The rug's colors are as promised, and the quality is better than we were expecting. We ordered more rugs after that first purchase.”

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Posted 6 months ago

“Excellent!!”

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Posted 6 months ago

“Absolutely loved the entire experience, the rug came within the same week I ordered it, the staff was extremely helpful and more , this is maybe the 4th or 5th rug I have purchased from this store and have zero regrets!”

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Posted 6 months ago

“Gorgeous rug, Fantastic company! The Brunswick BWK-2344 rug is beautiful and high quality. It has tones of gold, silver, beige, taupe, and gray. But what I really want to review is this company and their fantastic communication and service. There was a shipping change with my order, and I was notified right away. Multiple people reached out to be sure everything was ok. The freight company also communicated well. If my budget allows, I will buy as much as I can from Incredible Rugs and Decor.”

Helpful Report

Posted 6 months ago

“Like the assortment of color choices and sizes”

Helpful Report

Posted 7 months ago

“I read reviews but don’t ever write them, however our whole experience was unbelievably satisfying so I just had to say something. Jennifer could not have been nicer or more helpful ~ she went out of her way to find a a rug/size that was on clearance & got it to us in in our needed limited amount of time ~ we are forever grateful. I felt like we were friends after all of our conversations back & forth & have told many that Incredible Rugs & Decor is THE PLACE to go when rug shopping. THANK YOU SO VERY VERY MUCH!!”

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Posted 7 months ago

“Great rug and quality! Quick shipping!”

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Posted 7 months ago

“I am very impressed with the price and delivery with the rug I purchased from incredible rugs. The price was substantially lower than a local vendor and shipping time better than the local vendor. I would definitely refer friends to incredible rugs without question.”

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Posted 7 months ago

“So pleased with my rugs. The colors were just as beautiful as showed . Shipping was great.”

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Posted 7 months ago

“Great quality”

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Posted 8 months ago

“I bought an 8'x10' Loloi rug from Incredible Rugs and Decor. The price was very competitive, the delivery was lightning fast, and the rug itself is beautiful. The colors are true to the website photos.”

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Posted 8 months ago

“Quality!! Beautiful and affordable. Am ordering more today!”

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Posted 8 months ago

“Quality!! Beautiful and affordable. Am ordering more today!”

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Posted 8 months ago

“My new rug is exactly what I have been looking for. The colors blend in with my living room furniture and artwork. My biggest compliment is that this is the cushiest rug I have ever walked on! Beautiful and Cushy! Thank you!!”

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Posted 8 months ago

“The rugs are beautiful !”

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Posted 8 months ago

“Sales rep very helpful, ordering process easy and rug arrived ahead of schedule. The rug was as described snd very pleased. Super price!”

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Posted 8 months ago

“The rugs are beautiful !”

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Posted 8 months ago

“Beautiful and Trustworthy! My rug is beautiful and large size fits perfectly for the living room! I needed rug quickly as I was expecting guests, and after speaking with Customer Service about my needs, it was shipped promptly. No regrets here!”

Helpful Report

Posted 8 months ago

Incredible Rugs and Decor is rated 4.7 based on 4,001 reviews