Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with my rugs. The colors were just as beautiful as showed . Shipping was great.”

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Posted 6 months ago

“Great quality”

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Posted 6 months ago

“I bought an 8'x10' Loloi rug from Incredible Rugs and Decor. The price was very competitive, the delivery was lightning fast, and the rug itself is beautiful. The colors are true to the website photos.”

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Posted 6 months ago

“Quality!! Beautiful and affordable. Am ordering more today!”

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Posted 6 months ago

“Quality!! Beautiful and affordable. Am ordering more today!”

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Posted 6 months ago

“My new rug is exactly what I have been looking for. The colors blend in with my living room furniture and artwork. My biggest compliment is that this is the cushiest rug I have ever walked on! Beautiful and Cushy! Thank you!!”

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Posted 6 months ago

“The rugs are beautiful !”

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Posted 6 months ago

“Sales rep very helpful, ordering process easy and rug arrived ahead of schedule. The rug was as described snd very pleased. Super price!”

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Posted 6 months ago

“The rugs are beautiful !”

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Posted 6 months ago

“Beautiful and Trustworthy! My rug is beautiful and large size fits perfectly for the living room! I needed rug quickly as I was expecting guests, and after speaking with Customer Service about my needs, it was shipped promptly. No regrets here!”

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Posted 6 months ago

“Just love the quality of this rug. Ordered a small size to make sure of color and spot on before I purchase a large size.”

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Posted 6 months ago

“I absolutely love my new rug. The quality and colors are beautiful. Hope to enjoy it for many years to come.”

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Posted 6 months ago

“Very helpful manager and rug quality”

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Posted 6 months ago

“Incredible Rugs is a very good company and will be buying more from them in the future. My rug was delivered promptly and packaged very well. I received my refund on the sample I ordered promptly and with out concern. I wish all companies ran their business as well as Incredible Rugs.”

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Posted 6 months ago

“My entire experience with the staff at Incredible Rugs has been awesome. They care about their customers, they know their business well, and can answer any questions you may have. Shipment is fast as well, and their pricing is very competitive. I’m sending pictures in a separate email. Thank you! Lisa W.”

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Posted 6 months ago

“Even though Rugs Direct had a better price, I went with you because of Dilene, who was informative and quick to chat or return phone calls. Also the Better Business Bureua gave you better reviews. I liked your policy of ordering a sample first although this time the sample was unavailable. You might talk to Karistan about having more samples available. Please pass on my compliments to Dilene's boss. Sincerely, Kathleen Anger”

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Posted 6 months ago

“Great service and great products. Was not disappointed. Would order again”

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Posted 6 months ago

“Very helpful”

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Posted 6 months ago

“I saw the rug at a place we were staying and loved it. I ordered it and am very pleased”

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Posted 6 months ago

“Grace was fantastic in helping me choose the right rug. (I sent her a picture of my room). We reviewed several choices and came up with the right solution. Then she rushed it so I could get it in a week. Just in time for my contractor to place it under all the furniture that he had to move to replace my flooring.”

Helpful Report

Posted 6 months ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews