Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order online with Incredible Rugs and Decor for 7 rugs in 6 sizes of 3 different patterns. It was a complicated order, but they got the order exactly right and the rugs arrived in perfect condition and of the high quality that I had hoped for. Their customer service was outstanding. They kept me posted on the progress of making and shipping of the rugs (Made in the USA), provided me tracking, and followed up to make sure I was satisfied. I look forward to buying more from this great online retailer! Brian McCormick, Chicago IL”

Helpful Report

Posted 3 years ago

“Great experience so far! Can't wait to get my rug! Thank you!”

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Posted 3 years ago

“I applied for 7% cyber monday discount and did not receive it CB7”

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Posted 3 years ago

The Brand you purchased, Oriental Weavers, was listed as one of the excluded brands. However, you still got the best price of the year with free shipping and no tax.

Posted 3 years ago

“Easy online shopping experience. Received confirmation, personalized email thanking for order and shipping confirmation in an extremely fast manner especially given it was ordered during Black Friday.”

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Posted 3 years ago

“Excellent company to work with. Very helpful and efficient. I bout several thousand dollars worth of rugs from them and it was a good experience all the way around, from order, delivery and service. Prices are good from what I found so no reason to waste time searching elsewhere.”

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Posted 3 years ago

“Nice selection of all types of rugs. What I particularly liked was the color swatches shown below the rugs. After taking a photo of swatches, it was easy to choose accurate paint colors to complement the two rugs I purchased. That’s Superb Service. Fast delivery”

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Posted 3 years ago

“I'm happy with the site and the rug we bought.”

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Posted 3 years ago

“I love my Jaipur Living rugs and doing business with Incredible Rugs was a pleasure.”

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Posted 3 years ago

“As always, excellent”

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Posted 3 years ago

“Great price and great quality...”

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Posted 3 years ago

“We are very pleased & happy with our new rug. Samples were very helpful and the fact that we could see different styles in our room by placing them in a photo of the room really contributed to our final decision. We are attaching a photo of the 8 X 11 rug in our living room. Thank you for excellent customer service.”

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Posted 3 years ago

“You erased my cart.”

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Posted 3 years ago

“I ordered two rug. Neither rug delivered was the rugs I ordered. I’m very disappointed.”

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Posted 3 years ago

We're sorry to hear this. We offer free pickup and replacement whenever an error like this occurs. We'll be in touch to get this corrected, ASAP.

Posted 3 years ago

“I love my new rug. The colors are beautiful and it looks great in my room.”

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Posted 3 years ago

“The rug was beautiful, colors shown online were accurate, and it was delivered quickly. The great service and communication through the process was appreciated!”

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Posted 3 years ago

“I have had very good experiences with ordering several rugs from Incredible Rugs. Great quality of rugs and excellent service on any of my orders.”

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Posted 3 years ago

“It took a while,but I found the rug I ve been looking for for a few years. I was nervous about the color,because one different light it photographs differently. Quality and service were great,so I'll be back”

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Posted 3 years ago

“Wonderful service and great quality.”

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Posted 3 years ago

“Easy to use site with fair pricing and free shipment.”

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Posted 3 years ago

“I was updated on the schedule often and even got a response from one of the employees at Incredible Rugs and Decor. The rug is just what I ordered and it came in about 2 weeks from when I ordered it.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews